Oakview Lodge Care & Nursing Home - Country Court

Thomas G 

on Carehome.co.uk

a year ago

Since my wife became a resident in December 2022, the care and support have been of a very high standard. This is thanks to an excellent team of carers, nurses, and the home manager. All rooms are clean and tidy. There are daily stimulating activities which are well attended and appreciated. These are provided by an enthusiastic and engaging team. There is a consistently good choice of menus and light refreshments as needed throughout the day. There has been good support whenever I have sought to take my wife out for a short... read more

Martyn S 

on Carehome.co.uk

a year ago

My mother has always been treated with dignity and respect. The care workers are very considerate and are extremely good at, not only looking after her physically, but they also take time to engage with her so she feels valued. All the staff do a very good job catering to her needs. 

C J 

on Carehome.co.uk

a year ago

The staff where my sister is are great. Much effort to make the residents comfortable and happy. Much entertainment available and activities even though my sister is now unable to join in. Always a smile and a friendly welcome when I arrive. 

Sally H 

on Carehome.co.uk

a year ago

The team at Oakview take really good care of my mum who is a resident there and of my Dad who is a regular visitor and is made to feel so welcome whenever he is there. We expect first-class care for Mum - and she gets it - but to offer such kindness to Dad is an example of a place which really cares about people. 

Allan S 

on Carehome.co.uk

a year ago

My mother is in the care home and has always been looked after respectfully and with kindness. The staff deal with her daily needs as prescribed and will deal with any questions or problems straight away. On occasion, I’ve spoken with the Manager and again been satisfied with any answers given to me. They seem to communicate well with each other. The home is kept clean and maintained. There are activities every day and my mother is encouraged to take part. Generally, my mother is happy with the food provided. 

Ian M 

on Carehome.co.uk

a year ago

My mother receives excellent care, from her cup of tea after her morning shower to a sensitive 'look in' when she's getting into bed. The carers are polite, respectful and interested in her as a person. The activities are appropriate and inclusive; no one puts pressure on her to join in if she'd rather read or watch TV in her room. She is encouraged to be fully independent where practical and her visitors are always made welcome. There was a period when service in the dinning room was poor but that's been addressed and it is... read more

Lisa G 

on Carehome.co.uk

2 years ago

Oakview Lodge Care & Nursing Home is a very clean and welcoming care home which has a hotel feel along with excellent facilities. Dad was exceptionally well cared for from the minute he arrived. All the staff were kind, caring and considerate, taking time to understand him, his needs and his character, often going above and beyond for him. Not only did the staff look after Dad so well, they were very kind and supportive to all the family. A fantastic care home that I would have no hesitation in recommending. 

J H 

on Carehome.co.uk

2 years ago

My wife has been cared for at Oakview for 18 months. She is looked after with kindness and respect. She thoroughly enjoys the food, and her needs are met. Staff communicate readily and make me welcome during my visits. The facilities are good; we enjoy Hattie's tea room and the garden. 

Helen G 

on Carehome.co.uk

a year ago

A warm and welcoming environment with a strong commitment to delivering the best care to residents. Appreciate carers are busy but if those assigned to keeping bedrooms neat and tidy could also water plants, remove dead flowers etc as part of those duties, that would be much appreciated. The recreational activities are welcomed and it would be great if more could be done to keep minds and bodies stimulated! Opportunities for improvement: there has been a noticeable decline in the number of carers and at times ground floor re... read more