This profile has been claimed by the business owner or representative.
1004 Lakeville St, Petaluma, CA, 94952, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
My 1st time here this morning . I came for an oil change . I was frustrated because every few minutes , 1 of the 2 guys that serviced my car kept coming to my window & offering stuff that I wasn't interested in. Then , it seemed that when I didn't want any other services , 1 of the guys asked the other if they "offered me" the extra service . Needless to say , they tried to sell me everything under the sun. It wasn't a pleasant experience & they took too long to change my oil . Perhaps it was by design because they had to fi... read more
Business response:
Dear Evangeline, We're very sorry your recent experience at our Petaluma Oilstop was so less than excellent. We would like to make this right for you, so please forward your contact information to us at guestservices@oilstopinc…. Looking forward to hearing from you!
Long time Oil Stop customer of the Santa Rosa Coddingtown location and always have recieved wonderful service there, but I work in Petaluma and needed an oil change before a road trip the following morning so I decided to go to this location on my early lunch break around 11:30. They weren't too busy, but they were short staffed. However, when the manager found out I was on a time crunch, he personally attended to my car and got me out of there with time to spare. I greatly appreciate the amazing service he provided for me. ... read more
Business response:
Patricia, Thank you for the very kind words regarding your recent service experience in Petaluma. If you get a moment, please let us know which of the two stores in Petaluma you visited by sending that information to us via guestservices@oilstopinc…. We would like to let the manager and his staff know they did well. Thanks again!
These guys are amazing. Great customer service. Super nice. Really recomend this spot to anyone
Friendly, fast, professional service. Couldn't ask for much more. The guys had me pull up to the front and leave my keys in the car, ask which service I wanted and got straight to work. Couldn't ask for much more.
I went in for a badly needed oil change. There was only 1 car ahead of me and it only took about 15-20 minutes to get in and out. Their service was kind and informative. They made their recommendations and clearly stated what the costs would be. I didn't feel under any pressure to get any particular service. I also got a car wash out of it for no extra charge. I'd highly recommend this place
This place is awesome!! I came in for my lunch break and this was the best oil change service I've ever received!! I didn't have much time but I was in and out quickly. They were very friendly and knowledgeable. The free drinks were icing on the cake. I will definitely come back when it's time for my next oil change.
Great fast service. All the guys seemed like they worked well together to get me out as fast as possible. Thank you.
Business response:
Evan, We know the first thing you want when you come in is out. Your time is very important to you, and to accommodate this, our staff is trained to be incredibly thorough . . . and fast. We're very pleased you liked the service!
Never been to this business and thought that they just offered quick and reasonable priced oil change. Wrong. First, the quick is not that quick. They do check on different items under the hood and show the items that need maintenance. I didn't know that my air filter and compartment filter had gone so dirty until they showed them to me. They told us in advance that there was no pressure (we could just say no and replace them on our own). For each item needed maintenance, they told us exactly how much they would charge us to... read more
Been coming here for the past 3 years, everyone is professional and careful in the work they do. I trust this location wholeheartedly. And I love the fact that they don't need to lift the car
Oilstop Drive Thru Oil Change has a 4.6 star rating with 928 reviews.
Oilstop Drive Thru Oil Change is closed now. It will open tomorrow at 8:00 a.m.