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Oilstop Drive Thru Oil Change
- Oil Change Stations
- Petaluma, CA
About this business
Location details
1004 Lakeville St, Petaluma, CA, 94952, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Worst slow service I have ever received. Took well over an hour, this is after the hood was finally opened. Will never return.
Service was great. But it took forever. There was only one car ahead of me, which was already being worked on. Still took me about 1.5 hours to get out. Kind of defies the purpose of going through a drive through oil change. But again service and facilities were great.
Excellent service! The employees were friendly and courteous. This where I will get my oil changed from now on. I usually go to the dealership. This place is way faster and cheaper.
Omg slowest service lately. Idk if new staff but they move like snails for a quick oil stop. I used to enjoy coming here. I got here at 12 pm and it's now 115pm. And other people on my right who finished and gone ahead of me even coming after me. Incredibly frustrating. It's 2 and they finally finished.
Free coffee/drinks, quick service, good prices, hospitality. I worked here for over a year and not a thing has changed. They're still the quickest, best, and most friendly in town. My go-to for anything I don't feel like doing at home! Bring the kids... (they have apple juice for them!!!)
My 1st time here this morning . I came for an oil change . I was frustrated because every few minutes , 1 of the 2 guys that serviced my car kept coming to my window & offering stuff that I wasn't interested in. Then , it seemed that when I didn't want any other services , 1 of the guys asked the other if they "offered me" the extra service . Needless to say , they tried to sell me everything under the sun. It wasn't a pleasant experience & they took too long to change my oil . Perhaps it was by design because they had to fi... read more
Business response:
Dear Evangeline, We're very sorry your recent experience at our Petaluma Oilstop was so less than excellent. We would like to make this right for you, so please forward your contact information to us at guestservices@oilstopinc…. Looking forward to hearing from you!
Long time Oil Stop customer of the Santa Rosa Coddingtown location and always have recieved wonderful service there, but I work in Petaluma and needed an oil change before a road trip the following morning so I decided to go to this location on my early lunch break around 11:30. They weren't too busy, but they were short staffed. However, when the manager found out I was on a time crunch, he personally attended to my car and got me out of there with time to spare. I greatly appreciate the amazing service he provided for me. ... read more
Business response:
Patricia, Thank you for the very kind words regarding your recent service experience in Petaluma. If you get a moment, please let us know which of the two stores in Petaluma you visited by sending that information to us via guestservices@oilstopinc…. We would like to let the manager and his staff know they did well. Thanks again!
These guys are amazing. Great customer service. Super nice. Really recomend this spot to anyone
Friendly, fast, professional service. Couldn't ask for much more. The guys had me pull up to the front and leave my keys in the car, ask which service I wanted and got straight to work. Couldn't ask for much more.
Frequently asked questions about Oilstop Drive Thru Oil Change
How is Oilstop Drive Thru Oil Change rated?
Oilstop Drive Thru Oil Change has a 4.6 star rating with 899 reviews.
When is Oilstop Drive Thru Oil Change open?
Oilstop Drive Thru Oil Change is closed now. It will open at 8:00 a.m.