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Oilstop Drive Thru Oil Change
- Oil Change Stations
- Petaluma, CA
About this business
Location details
1004 Lakeville St, Petaluma, CA, 94952, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
I give 4 outta 5 stars . Why? Because recently during a visit right after the rain storm they shut down one complete side of their self serve vacuuming system. Didn't bother to make a sign. One of the employees came out to check on the the side that was working and told me "why bother making a sign, people will figure it out." Wow. Lousy customer service right there! They are better than this. And the community deserves better.
Absolutely amazing. Great attitudes and communication. Very organized. Fair prices. I work for a dealer and could get it cheaper but this is worth it.
My dad honestly gets mad at me because he has his own car lift and gets the oil/filter from Walmart yet I still go to these guy. They make it so easy and quick while also not being pushy but giving you options. No doubt Edwin, mark and (I'm blanking on the third employees name sorry!) are top notch.
Business response:
Thanks, Meg, for the great review and for trusting us with your vehicle! Bring your dad next time.
Last week I took my eco diesel in for an oil change. There was a line as per norm. I asked ahead of time if they had my oil because many times they don't. They said yes. 45 mins later they apologized they didn't have my oil in stock. Today I took our Jetta in and there was a line. I asked ahead of time if they had my oil. I also made it clear that I needed to be done by 1230 and if not I would come another day. After about 45 mins I was next, hood open ready to go and they told be the car behind me to the left was next and ... read more
Business response:
Jon, We’re very sorry your recent experience at our Petaluma Oilstop was not good. I know you’ve spoken with our Manager for this location, but we would still like to try and make this right for you. Toward that end, please send your contact information to us at guestservices@oilstopinc…. Looking forward to hearing from you.
Very professional hard working crew and really attentive towards the customers vehicle needs. I highly recommend them the best crew by far.
Wow! So thrilled this place was open on a Saturday. How was so friendly and professional and was able to check my transmission fluid, topped off on my fluids and fixed my oil. So impressed with this place and grateful they were open when my car was acting up! Will be back for sure.
Hi, I wanted to reach out as I had a very disappointing Oil stop experience on 8/20/22 at the Petaluma location. I went in for a normal oil change and unfortunately left there with more issues than I arrived with. Immediately after leaving, I got a check engine light and my car starting running very poorly. I spent the next half of my day checking for codes and found multiple failures by the Oil Stop staff, please see below. 1. They left my oil fill cap very loose and not tightened down properly, until it clicks. I had to sp... read more
fast efficient and consistent. great service, respectful and friendly employees. always busy and service is well the worth the wait and the price. I used them and petaluma lakeville station, I skipped the funky original Petaluma Washington as I did not get a friendly vibe from the employee as first out of his mouth was 45 minute wait. I choice Rohnert park and lakeville locations which provided outstanding and consistent service, friendly and respectful employees. To other customers, they get busy for a very good +be reason,... read more
They do good work but It has taken about an hour each time I go here. Not the place for a quick oil change.
Business response:
Jeremy, We’re very sorry your recent visit to our Lakeville Street Oilstop took so much longer than you had anticipated. We are still battling the pandemic and have many staff members either down with Covid or in isolation due to exposure, and this is occurring in every region where we have Oilstop locations. Of course, one of the major downsides of this situation is a longer wait, and we are sorry you were subjected to this. We can only hope you’ll give us another chance when your vehicle is due for service again.
Frequently asked questions about Oilstop Drive Thru Oil Change
How is Oilstop Drive Thru Oil Change rated?
Oilstop Drive Thru Oil Change has a 4.6 star rating with 1,058 reviews.
When is Oilstop Drive Thru Oil Change open?
Oilstop Drive Thru Oil Change is closed now. It will open tomorrow at 8:00 a.m.