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Oilstop Drive Thru Oil Change
- Oil Change Stations
- Petaluma, CA
About this business
Location details
1004 Lakeville St, Petaluma, CA, 94952, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
fast efficient and consistent. great service, respectful and friendly employees. always busy and service is well the worth the wait and the price. I used them and petaluma lakeville station, I skipped the funky original Petaluma Washington as I did not get a friendly vibe from the employee as first out of his mouth was 45 minute wait. I choice Rohnert park and lakeville locations which provided outstanding and consistent service, friendly and respectful employees. To other customers, they get busy for a very good +be reason,... read more
They do good work but It has taken about an hour each time I go here. Not the place for a quick oil change.
Business response:
Jeremy, We’re very sorry your recent visit to our Lakeville Street Oilstop took so much longer than you had anticipated. We are still battling the pandemic and have many staff members either down with Covid or in isolation due to exposure, and this is occurring in every region where we have Oilstop locations. Of course, one of the major downsides of this situation is a longer wait, and we are sorry you were subjected to this. We can only hope you’ll give us another chance when your vehicle is due for service again.
I felt compelled to write a review during my service today 4/20/22. While I'm in my car waiting I have the window down and can't help to be moved by the positive culture they have here. The workers are polite and friendly with each-other. It makes me smile how they take care of one another, I can also hear the way the head person interacts with their employees and it's uplifting. Seems like a great place to work. Maya is a knowledgeable and polite professional. Everyone is so animated here, I get anxious waiting at other pla... read more
As always, service here was friendly and professional. Maya is wonderful and a great asset to the operation. The only thing that bothered me was the sight of a sloppy looking apparent trainee who wasn't in uniform and picked his butt in the public area. Pretty unprofessional.
I was greeted by a short tempered man named Stuart. I was in the middle of saying "Hi! I have the coupon for" when he quickly interrupted me saying, "before we get to that I want to tell you it's going to be a 45 minute wait". Yea sir , it's always that long or longer, you don't have to interrupt me (I did not actually say this, I politely responded and proceeded to wait). Stuart did not offer me a beverage and rushed me rudely from here to there several times, dismissing my comments all along the way. Perhaps it was a just ... read more
Update to my previous review: Emailed my information 2/15/22 for a follow up to my complaint. On 2/21/22 i sent another email. No response still on 03/05/22?
Arrived when they opened was in and out within 20-30 minutes.The service techs are always polite even when you refuse extras.
Wow! 10 star service. Very impressed. Fast, honest, nice and informative. Comes with a free drink and car wash. Can't beat it.
Anna provided exceptional service. Despite being so busy with many cars she was extremely kind and welcoming, she checked on me multiple times to see if I needed anything throughout my visit. Staff was working promptly trying to get everyone in and out in a timely manner. Looking at previous reviews people really should understand there is going to be a wait when there are 8-10 others cars trying to get serviced at the same time. Be patient when people are working diligently and hard to provide you your services. I usually t... read more
Frequently asked questions about Oilstop Drive Thru Oil Change
How is Oilstop Drive Thru Oil Change rated?
Oilstop Drive Thru Oil Change has a 4.6 star rating with 928 reviews.
When is Oilstop Drive Thru Oil Change open?
Oilstop Drive Thru Oil Change is closed now. It will open tomorrow at 8:00 a.m.