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11040 Firestone Blvd, Norwalk, CA, 90650, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
This place just kills the whole visit with their pressure tactics at trying to make you buy everything for your car. I only had 11,000 miles on my transmission oil change and they were forcing me to commit to the oil change. A complete turn off. I told them I had already changed it and he asked where?Just change my motor oil dam it. No one needs all the arm twisting. A complete turnoff, stay away from this place.
The most outstanding service I have ever received from an oil service station. And I was not looking my best at all, and they treated me like royalty! There were a total of three individuals working on my car simultaneously . I felt so special and well taken care of for myself and my sweet ride named Arie, my 2019'Honda insight The price for full synthetic was a bit more than I was comfortable paying and Oscar had his manager come out and talked to me and he gave me $20 off, which is an amazing deal! I also received a coupon... read more
This is my second time at visiting oil stop drive thru. so far, I've my interaction with the staff has been a positive one. However, it is a little pricey but I would rather pay a little extra for a quick oil change then spend hours waiting at the dealership. Additionally, at check out they give me a free car wash voucher and a $30 dollars off coupon if I bring in another cars within 2 weeks
My dad came here for an oil change and he had a horrendous experience. He mentioned that the worker slammed the hood of his car. Also ignored him while asking questions. He said it was either David U. Or Luis Z.
They were very professional, and kind. They had complimentary drinks, they showed me all the new filters before putting them in, and I was in and out with no problem. I would highly recommend them and I'll be going back! David was great!
Business response:
Angela, thanks for the great review!
I came her because of the high reviews but not sure why that they would charge an extra $8 for oil filter , all other places I have been to don't charge this. My car is a Chevrolet not a Porsche lol. You figure $105 for an oil change the oil filter would be included. This is not a good business practice and it's hard to believe this place is that highly rated unless you're excited for the free drink that they offer you . They Didn't even reset my computer for oil life. Besides focusing on their funny voices they need to re v... read more
Business response:
Hi John, an oil filter is included with our service. If you vehicle requires a specialty filter, then that is an additional cost. Email us your contact info at guestservices@oilstopinc.com and we can look into this more for you.
I went there for the first time and they have a bell that rings to let them know you're there. Nobody came , another car comes a few mins later and they right away go say hi to him. Still waited and nothing. I don't know why they have 5 stars.
This place is amazing. I've gone to this location a couple times for an oil change and it has never disappointed. Each time I've received exceptional service by these professionals. As a woman, going to get any services on a car is daunting, and frankly just horrible, but not here. I felt so comfortable and they accepted my "no thank you" answer when they gave their sales upgrade pitch. I will not go anywhere else. Prices were reasonable and the service took about 30 minutes, which is amazing. You stay in your car the whole ... read more
Business response:
Thank you for the positive review Britney!
Took the wife's older Nissan Sentra there for an oil change. I knew they would mention other things I have already done over the last couple of years (transmission fluid exchange and other services) so I was prepared for that. What I wasn't prepared for is the service. It is like driving into a pit stall at a NASCAR race. I'm sorry I forget their names but I as swarmed after the man took my initial information down. People going all over the car inspecting what they say they would. They did go for the sales pitches of certai... read more
Business response:
Ronald, thank you for the detailed review. We appreciate it!
Oilstop Drive Thru Oil Change has a 4.7 star rating with 1,106 reviews.
Oilstop Drive Thru Oil Change is closed now. It will open on Monday at 8:00 a.m.