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Oilstop Drive Thru Oil Change
- Oil Change Stations
- Costa Mesa, CA
About this business
Location details
3045 Bristol St, Costa Mesa, CA, 92626, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Absolutely the most dishonest staff i've ever heard of, My girlfriend went to get a basic oil change and the guy ended up charging her for some ridiculous 32 point whatever just because someone isn't as knowledgeable about cars doesn't mean it's okay to prey on them to get more money from them, absolutely despicable I don't recommend anyone to ever come here
Business response:
Junho P, We’re sorry you’re upset with your girlfriend’s recent service at our Costa Mesa Oilstop. In order to fully understand your concerns, please forward her contact information to us at guestservices@oilstopinc…, as we would like to try and make this right. We offer a 33-Point Service and have done so for more than 30 years. Approximately 50% of our Guests are women, and with an overall Yelp review rating of 4.5 Stars on 529 reviews, preying on them is not what we’re doing. We’ll look forward to your response.
I always have a great experience here! Staff members are kind, respectful, and helpful. They work together and create a positive environment as they service your vehicle. Highly recommend!
Great service and quick! Staff goes out of their way to ensure you know what is happening during the oil service and if any other recommendations are needed. You have the choice to say "yes" or "no". No high pressure selling.
Drive thru, but not fast. I had 10+ attempted upsells. Friendly And fun staff which was nice for the hour and a half that I sat here. I appreciate the thorough look through my car but I came for a quick oil change and this was not the place for that.
I love coming here! I am on the road a ton so I frequent this location. Everyone here is so energetic, positive, and you can tell they genuinely want to serve you! They are not pushy at all and are kind when you ask questions. Special shout-out to Fabian and my service writer Jackie! They were wonderful. Jackie is very thorough, welcoming, and talented. Looking forward to my next visit here. PS I love that they always offer beverages! Got a Dr Pepper on the house!
Incredible service! The person assisting me mentioned that they don't get paid sales commission so I shouldn't feel pressured to say yes to all the things they offer. The oil change was quick and easy!
This oil change place confuses me. When I first got there I was offered a drink of water, soda, coffee or tea but I declined. Another person came over then offered me the same thing but again I declined. I was then told the price for the manufacturer suggested oil of $55. I said I wanted the synthetic oil but was not told the price. The correct tire pressure of 35psi was put into the tires which I respect since the other oil change places don't seem to understand however I wish they would of checked the lights instead of try... read more
LOVE this place!! First of all, a drive through oil change is a brilliant idea, especially after having sat in cramped tiny waiting rooms, with several other people waiting sometimes an hour for your oil change to be done, Being able to stay with your vehicle, observe the work being done, & immediately answer any questions is a total game changer. The whole experience is much more user friendly. They'll show you everything they're doing as it's being done, & explain what you need, but you never feel pressured to purchase any... read more
This place is amazing!!! Jesse, Josh, David and Lorenzo were amazing!! I will never go anywhere else again. They were efficient, professional and amazing!! Go here!! Even if you have to wait a little bit, it is worth it. Great job guys!!Thank you, Adriana
Frequently asked questions about Oilstop Drive Thru Oil Change
How is Oilstop Drive Thru Oil Change rated?
Oilstop Drive Thru Oil Change has a 4.8 star rating with 1,305 reviews.
When is Oilstop Drive Thru Oil Change open?
Oilstop Drive Thru Oil Change is closed now. It will open tomorrow at 8:00 a.m.