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Oilstop Drive Thru Oil Change
- Oil Change Stations
- Costa Mesa, CA
About this business
Location details
3045 Bristol St, Costa Mesa, CA, 92626, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Came by with a transmission concern asked a couple questions to Johnny the manager. He was very informative and even did me the favor the leveling off my fluid. thanks again.
It was my first time there and my oh my it was the most pleasant oil change & car maintenance experience of my life! I only caught Kristine's name, but thanks to the staff there, every single one of you is simply wonderful. Clear communication, thoughtful suggestions, great attention to details, knowledgeable, and easy to talk to. They explain everything thoroughly and make sure you can make informed decisions. They never pressure you to purchase anything you're unsure of. It's also really cool that they have female staff (g... read more
I've been changing my car oil for around 7 years at this location, I've always loved the professional service of the crew. Today was also a special day coming in, Cory the manager reminded me and thanked me for the time I've been with them. Excellence in customer service is one notch above professionalism. They have both. Highly recommended.
I came here today for an oil change and I was very satisfied with the customer service, the urgency and the no pressure environment. Julio, fabian, Christina and this other guy (sorry didn't see or get the name) Helped me today. I drove in and they went over how much it was going to be for my oil change. They also had some recommendations for other maintenance but I did not feel pressured at all to get it though I did because I needed it. The prices are very good and you can do a Yelp check in for an additional discount. I l... read more
Absolutely the most dishonest staff i've ever heard of, My girlfriend went to get a basic oil change and the guy ended up charging her for some ridiculous 32 point whatever just because someone isn't as knowledgeable about cars doesn't mean it's okay to prey on them to get more money from them, absolutely despicable I don't recommend anyone to ever come here
Business response:
Junho P, We’re sorry you’re upset with your girlfriend’s recent service at our Costa Mesa Oilstop. In order to fully understand your concerns, please forward her contact information to us at guestservices@oilstopinc…, as we would like to try and make this right. We offer a 33-Point Service and have done so for more than 30 years. Approximately 50% of our Guests are women, and with an overall Yelp review rating of 4.5 Stars on 529 reviews, preying on them is not what we’re doing. We’ll look forward to your response.
I always have a great experience here! Staff members are kind, respectful, and helpful. They work together and create a positive environment as they service your vehicle. Highly recommend!
Great service and quick! Staff goes out of their way to ensure you know what is happening during the oil service and if any other recommendations are needed. You have the choice to say "yes" or "no". No high pressure selling.
Drive thru, but not fast. I had 10+ attempted upsells. Friendly And fun staff which was nice for the hour and a half that I sat here. I appreciate the thorough look through my car but I came for a quick oil change and this was not the place for that.
I love coming here! I am on the road a ton so I frequent this location. Everyone here is so energetic, positive, and you can tell they genuinely want to serve you! They are not pushy at all and are kind when you ask questions. Special shout-out to Fabian and my service writer Jackie! They were wonderful. Jackie is very thorough, welcoming, and talented. Looking forward to my next visit here. PS I love that they always offer beverages! Got a Dr Pepper on the house!
Frequently asked questions about Oilstop Drive Thru Oil Change
How is Oilstop Drive Thru Oil Change rated?
Oilstop Drive Thru Oil Change has a 4.8 star rating with 1,265 reviews.
When is Oilstop Drive Thru Oil Change open?
Oilstop Drive Thru Oil Change is closed now. It will open tomorrow at 8:00 a.m.