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404 Saratoga Ave, San Jose, CA, 95129, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Came in on 6/17/22 @ 4:45 There was an empty stall so I drive up to waited for the Employee who was sweeping the floor to finish. I guess since it was close to closing they were not going to use the stall any more because he motions me to get behind a car being worked on in the next stall over. I wait for 25 minutes my car has not been worked on yet. then a car drives in to the empty stall and starts getting worked on by the Hispanic girl. WTH! NO CUSTOMER SERVICE! I have come here many times no more. I will try OIL CHANGERS... read more
Business response:
Reagan, We’re very sorry for your less than excellent visit to our San Jose Oilstop a short time ago. Our policy has always been, should a Guest arrive at or near closing, that we will happily welcome them in and get him or her out as quickly as possible. We have forwarded your review to the store’s Manager to discuss with his staff, as there is no excuse for the way you were welcomed. We can only hope you’ll reconsider trusting your vehicle to us again the next time you’re due for service. Thank you for your business, as we... read more
I want to take a moment to say how polite, helpful and cheerful (in the 100+ degree heat no less) the entire staff was here today. I noticed how efficient and well everyone worked together. And they were very patient with me (waiting 5 minutes for me to pay because I was stuck on a work call.) No one tried to up-sell me or over-explain things;) I never thought if possible a review about an oil change place, but they deserve your business (and much faster than jiffy lube.) What a great crew--thanks guys!
These guys were awesome polite courteous and very professional I have found a new oil change place
Victoria was awesome Highly Recommend Arrived and greeted kindly bu Victoria who quickly explained the service. They reviewed the filters in person as they replaced them. Loved it
I called them today Sat, 5/21/22. Cost for an oil change with regular 10W-40 or similar for a small Toyota Yaris Hatchback which takes 3.75 quarts, is... brace yourself... $108. Even Jojoba Oil with gold flakes in it costs less! Price gouging at its finest. Go elsewhere or do it yourself. I have the ramps, I'll do my own oil change for under $10. Enough said. Go elsewhere! Do not support extortion. This place should shut down due to lack of business. Shameful.
WHAT HAPPEND TO THIS PLACE. It use to be so good. Great people working now it went downhill.. I got an oil change back in March notice I had an oil leak right after. Came to my uncles spot for him to tell me the person who did my oil change threaded the lug nut. Not once did they mention this to me.. y'all need to step up your game.
Great customer service every time. They don't try to upsell you and give you something to drink. I moved away but still come back here whenever I need an oil change.
Great honest people running this place. Went there to get an oil change. The nice folks there showed me that I have an oil leak and my coolant tank is empty. Suggested me to get the leak fixed by a mechanic before wasting $$ on oil change, which will leak. Gave me free can of soda and topped off my motor oil which is half empty. Didn't charge me a thing. Definitely coming back.
My mother used to be a mechanic and you just know good service that's honest and work done with integrity. I'm sure it helps that I know about cars too, but none the less. These people are great. Always come here to get mine and my partners card taken car of.
Oilstop Drive Thru Oil Change has a 4.7 star rating with 1,168 reviews.
Oilstop Drive Thru Oil Change is closed now. It will open on Monday at 8:00 a.m.