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Oilstop Drive Thru Oil Change
- Oil Change Stations
- San Jose, CA
About this business
Location details
404 Saratoga Ave, San Jose, CA, 95129, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Can't believe i left this place and my plate at the bottom of my car is dangling now and scraping the ground while I'm driving. Stuck with a headache until i go to a nearby mechanic since i moved to gilroy. Looks like they are becoming lesser quality like other recent reviews. Use to come here for 2+ years, not sure if going back. See picture for reference of issue.
Business response:
Bryan, We’re very sorry your recent experience at our San Jose Oilstop was not up to the normally high standards we’re known for. Please send your contact information to us at guestservices@oilstopinc…, as we would like to try and make this right for you. Looking forward to hearing from you.
There are many places you can go for an oil change and I've been to many. I found this place was employed with quality people who were trained on customer service. When I pulled up I was asked if I wanted a drink while I wait which was unexpected. I did end up spending extra money on additional services this time (normally I treat the addons like an extended warranty). So now I have fresh oil, tranny, power steering, air filter and wipers. Good job guys . I think I earned a free addon which was nice.
my car broke down after a n oil change here. nothing was wrong with my car at all prior to the oil change. as soon as i left my car was not accelerating and would stop right when i hit the brakes. It started to not turn on at all. Good thing the workers helped me by pushing my car to a safe space and really trying to under what the issue was. However the car was not working at all wouldn't put in drive then would stop turning on. I later found out my car was perfectly fine and the people forgot to reset my oil change. It is ... read more
Business response:
Alyssen, We’re very sorry your recent visit to our San Jose Oilstop was so less than excellent for you. Please forward your contact information to us at guestservices@oilstopinc…, as we would like to try and make this right for you. Looking forward to hearing from you.
Came in on 6/17/22 @ 4:45 There was an empty stall so I drive up to waited for the Employee who was sweeping the floor to finish. I guess since it was close to closing they were not going to use the stall any more because he motions me to get behind a car being worked on in the next stall over. I wait for 25 minutes my car has not been worked on yet. then a car drives in to the empty stall and starts getting worked on by the Hispanic girl. WTH! NO CUSTOMER SERVICE! I have come here many times no more. I will try OIL CHANGERS... read more
Business response:
Reagan, We’re very sorry for your less than excellent visit to our San Jose Oilstop a short time ago. Our policy has always been, should a Guest arrive at or near closing, that we will happily welcome them in and get him or her out as quickly as possible. We have forwarded your review to the store’s Manager to discuss with his staff, as there is no excuse for the way you were welcomed. We can only hope you’ll reconsider trusting your vehicle to us again the next time you’re due for service. Thank you for your business, as we... read more
I want to take a moment to say how polite, helpful and cheerful (in the 100+ degree heat no less) the entire staff was here today. I noticed how efficient and well everyone worked together. And they were very patient with me (waiting 5 minutes for me to pay because I was stuck on a work call.) No one tried to up-sell me or over-explain things;) I never thought if possible a review about an oil change place, but they deserve your business (and much faster than jiffy lube.) What a great crew--thanks guys!
These guys were awesome polite courteous and very professional I have found a new oil change place
Victoria was awesome Highly Recommend Arrived and greeted kindly bu Victoria who quickly explained the service. They reviewed the filters in person as they replaced them. Loved it
I called them today Sat, 5/21/22. Cost for an oil change with regular 10W-40 or similar for a small Toyota Yaris Hatchback which takes 3.75 quarts, is... brace yourself... $108. Even Jojoba Oil with gold flakes in it costs less! Price gouging at its finest. Go elsewhere or do it yourself. I have the ramps, I'll do my own oil change for under $10. Enough said. Go elsewhere! Do not support extortion. This place should shut down due to lack of business. Shameful.
WHAT HAPPEND TO THIS PLACE. It use to be so good. Great people working now it went downhill.. I got an oil change back in March notice I had an oil leak right after. Came to my uncles spot for him to tell me the person who did my oil change threaded the lug nut. Not once did they mention this to me.. y'all need to step up your game.
Frequently asked questions about Oilstop Drive Thru Oil Change
How is Oilstop Drive Thru Oil Change rated?
Oilstop Drive Thru Oil Change has a 4.7 star rating with 1,109 reviews.
When is Oilstop Drive Thru Oil Change open?
Oilstop Drive Thru Oil Change is closed now. It will open at 8:00 a.m.