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Oilstop Drive Thru Oil Change

4.7

About this business

Location details

404 Saratoga Ave, San Jose, CA, 95129, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.71,245 reviews
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Claudia M.'s profile image
Claudia M. 
rating
4 years ago

Excellent service. They ask questions. Clean windows. Are courteous. The price is good and they are very professional while still being personable. I will come back here again! 

Paul C.'s profile image
Paul C. 
rating
4 years ago

After reading all the countless reviews, I decided to give this place a try since my car was due for an oil change. Although it was my first time and I can only speak from having utilized their service once, I can agree with many others who are dedicated customers here. The level of convenience that they have for you here is top notch. As soon as you arrive, the workers are quick to pull you in to one of the station and have you wait before they get you started. The wait was relatively short and someone was there to help me ... read more

Stephany C.'s profile image
Stephany C. 
rating
4 years ago

Great Customer Service! David Greated Us & Offered Us Anything to drink!! That was already a great start, Chris Also helped & i recommend to anyone looking to get there oil changed if you want A1 Service!!!! 

Kate D.'s profile image
Kate D. 
rating
4 years ago

Thank you David and Eric for today's service! I had a blonde lady with glasses also doing my tire pressure whose name I didn't get, but thank you as well! First time here and the service was exceptional and efficient. What I appreciate the most is the honesty, respect, and willingness. I will start doing my oil changes here for now on when I am in town! 

Edgar G.'s profile image
Edgar G. 
rating
4 years ago

Always the best service and great customer service. These guys always get my car in and out with no hassle. My to-go oil shop. Appreciate you guys keep up the amazing work 

Ash A.'s profile image
Ash A. 
rating
4 years ago

It was an okay experience. Did I end up with my oil changed? Yes. But did it take just over an hour? Also yes. I've never had an oil change take more than 15, maayyybe 30 minutes. There is nothing special about my car (a subaru outback). I had a hungry toddler in the car and would never have come here if I'd known it would take so long. 

Business response:

First L, We're very sorry your recent experience at our San Jose Oil Stop was not up to our normally high standards, and we would like to try and make this right for you. Please send your contact information to us at guestservices@oilstopinc…, so we can reach out to you. Thank you for your business. 

Zach W.'s profile image
Zach W. 
rating
4 years ago

I can't even begin to tell you the level of service from this place. It feels like the kind of service your grandparents told you about. They were very helpful throughout the 33 point check. Telling me what they are doing and checking in with various optional add ons. I'm a broke college student so I didn't do a ton of them but I did do an extra engine cleaner cause I want my car to last. But anyways I would recommend anyone in the area to check it out great experience and dog friendly :) 

Robert C.'s profile image
Robert C. 
rating
4 years ago

I was told that it be an hour wait. Totally understandable there's one car head of me. Problem occur when technician Boris Ask me to please turn off the car. After about 20 minutes without the air conditioning on it became unbearable inside the vehicle. Ask technician Boris if I could turn on the car for few minutes to get the AC circulating. After ask him twice he refused to let me start my car. Then0] place the vehicle an accessory cycle at least have the fan blowing. Boris ran back to my vehicle I said please turn off the... read more

A T.'s profile image
A T. 
rating
4 years ago

The first time I went to this place was last year & I fell in love! My car was running sooooo smoothly and it was amazing. That is why I came back again. Fast forward to the last two times I've been here, something has been feeling wayyyy off with my car. I went back last week and PLEASE PLEASE PLEASE CHECK YOUR CAR AFTER AN OIL CHANGE! I had to manually do my own oil change after paying $60 because I only had 2 QUARTS of oil in my car. When I researched it up, 4 quarts is the minimum of how much oil my car should have. No w... read more

Business response:

Dear A.T., We are very sorry your last two service experiences at our San Jose Oil Stop were so less than the excellent experience we have become known for. Please take a moment to send your contact information to us at guestservices@oilstopinc…, so we can try and make this right for you. Looking forward to hearing from you. 

Frequently asked questions about Oilstop Drive Thru Oil Change

How is Oilstop Drive Thru Oil Change rated?

Oilstop Drive Thru Oil Change has a 4.7 star rating with 1,245 reviews. 

When is Oilstop Drive Thru Oil Change open?

Oilstop Drive Thru Oil Change is closed now. It will open tomorrow at 8:00 a.m.