Orkin

Michelle S. 

on Yelp

8 years ago

I really wish I could write KB's review since we had called on the same day and had very similar situations. The Friday before labor day, wasps were surrounding our house and hanging outside of our doors, windows, everywhere basically. We had to run in and out to avoid them coming in. My husband had a long work week up ahead and we have a one year old, so we called Orkin being that it was right before Labor Day weekend. They said they would show up the next morning at 8 to remove the nest. I was so happy and relieved. Well, ... read more

Michele C. 

on Yelp

8 years ago

Orkin came out the first few times and was great but after a few months was it was horrible. They take your money with no problem and drop off the face of the earth. They make appointments don't show up. Bill you when they don't show up. The customer service sucks. The right hand doesn't know what the left hand is doing. I don't know if it's the idiots answering the phones or the flakes they send out who give you a ton of traps and tell you to put them out. They tell you I'll be back next week. So not only do we still have a... read more

Ed N. 

on Yelp

8 years ago

This low review is not about the tech that comes to the house, it's about their customer service and manager. First off the company never calls to notify you the tech is coming to the house. I have pets and a locked rear yard. If they don't notify me the yard is locked. I went on vacation and the tech called (that time) I told him to skip a month as I was not going to be there for several weeks. Tech said can't do that, he'll do the front and call when I home he'll come back for the yard, which he did. Week later a differe... read more

Samantha B. 

on Yelp

8 years ago

I should have read the reviews here first. I had a yellow jacket hive, to which the technician that came out said he didn't know what to do about and that he'd come back after consulting someone else. He came back the next morning and simply put dust on it. A week later he no-showed, and I called for a new tech because the hive was still active. That technician came out, put down more dust, then no-showed on the follow up he scheduled with me. Every single appointment I had was changed last minute or no-showed. The branch ma... read more

Aiza F. 

on Yelp

9 years ago

I called Orkin plus two other companies for my free annual termite inspection. This is the first time I used Orkin and I have to agree with many reviews. Derrick Nesbitt came and welcomed himself into our backyard opening the side gates WITHOUT EVEN KNOCKING OR INTRODUCING HIMSELF and started measuring my place. After measuring the place and without any inspection done, he started quoting me for the treatment and began selling their products. Called himself an inspector when all he did is salestalk - more like scaring home... read more

Christina H. 

on Yelp

9 years ago

I'm sad to say my experience with Orkin was not favorable. William, the tech was kind person and a nice man. My issue isn't with him. I think he is working in a system that over sells by phone and doesn't do what they say they will do. When I signed up for Orkin, the guy on the phone described how they crawl around the house, find all the access points, remove the scent, etc etc. The description of the service was so glowing. After seeing what they planned to do for the huge fee of almost $1,000, I decided I could better ha... read more

Preet J. 

on Yelp

9 years ago

Moved into town and had the change of service location. However despite my multiple calls and setting appointments, no one has come over yet and not even a followup. 

Average Guy R. 

on Yelp

9 years ago

Orkin is simply not a effectively managed organization. They try, but it is simply not set up to be tight and professional. But, you also have to remember the business they are in. We have used them for a few years now and have a Orkin rep who is professional and friendly. His name is Louis. Though at times he is delayed, he does what we pay for. The company may be disorganized, but if you are lucky, you'll get a rep who makes up for that. Louis does that for us, so we stay with them. 

Norisha M. 

on Yelp

9 years ago

This company is absolutely horrible. Do not hire them to do any work. We had a flea problem, they charged us 250 just pretty much to spray raid. They didn't cover all the areas and sent a really old guy to do the job. When we asked to cover certain he would argue. I can't say enough how AWFUL this company is, a total rip off!!! I am so angry and disappointed about there service. They absolutely did nothing to fix the problem or even treat it.