Orkin

Kyle R. 

on Yelp

6 years ago

I would give them 0 stars if I could. I spoke with the pest controller who would be coming out to see about our budding rat problem (a rat in the garage) on the same day he arrived. Upon arrival, while standing below the front porch, he claimed that he was told he would be dealing with mice, not rats (even though I talked to him over the phone about an hour before) and that he would be leaving immediately unless we signed up for a year long contract that cost $300+ a month. When I told him that was ridiculous, he left immedi... read more

W A. 

on Yelp

6 years ago

I called Orkin regarding some menacing wood bugs in my home and furniture. The phone rep described that they could provide solutions to the pest concerns, and I scheduled an appointment. Had the rep visit the house but he didn't seem to offer much confidence in his knowledge of the pests. He did want to offer the yearly plan for spot treatment but I needed to know if that doesn't take care of it what are the next steps/options. This rep gave no indication on what to do or how they could do it. He said he would have to consu... read more

Sanderson B. 

on Yelp

6 years ago

Broudy S. We have a rat problem in a detached garage. Called Orkin, they put out traps and the rats ate the bait and the traps did not engage. They came up with all kinds of reasons why they were not catching rats and not looking at the fact that their traps don't work. Orkin's response: these are the only traps we have, so I canceled my contract. Their employees are not that bright, no solutions, just excuses. 

Y M. 

on Yelp

6 years ago

been using orkin for over a year now. i tried to reach them 6/24/19 and 6/25/19 and was put on hold several times over 50 mins each time (by the way all the phone numbers you find on the net go directly to the same in-house answering marketers. if you need new service they answer, if you have a question, which i did, your put on hold FOREVER.... I spoke to darrell, sandy and betty because i could not get call backs from messages and when transfered to hold for service. i reached robin through new service and she contacted a... read more

CalifornianNative66 Y. 

on Yelp

6 years ago

This company is ridiculous. I got hung up on by man who answered because I would not give him my last name when I called trying to get information. I called back which was 510 340 3958, and a woman answered and I asked where they are at and she said I called a call center in Atlanta. So who ever that jack a** who was working this morning is needs to get another job and learn how to not lose a customer. Because of him, I will never do business with ORKIN. Bye. 

Marilyn P. 

on Yelp

6 years ago

This is by far the worst company I've ever dealt with. They are nearly impossible to contact. The primary problem I initially engaged them for was rat control. They were nearly useless, merely setting a few traps, coming by once in a while to remove dead rats and resetting the traps. No effort to seal points of access. No effort to repel them. Nada. They wanted to spray for things like ants. Ants I can deal with myself. I wanted them for RATS. I have been trying for days to terminate their service and cannot reach them, endl... read more

E. H. 

on Yelp

6 years ago

This company is sloppy and unscrupulous. Stay away. We called Orkin because we suspected bed bugs in our house. The inspector arrived on time, and spent a lot of time in one bedroom, and only about one minute inspecting the second bedroom. He claimed that the second bedroom had bed bugs, and showed us a picture on his phone of the supposed 'bug.' He described the heat treatment to us as heating our house up to 230 degrees Fahrenheit. I realized soon after that the temp must be wrong - water boils at 212! Every other compan... read more

Suzanne E. 

on Yelp

6 years ago

I had an appointment on Saturday from 12-2. Guy didn't show up within the window. I called and he said he'd be another hour. I told him I won't wait that long. I called back 20 minutes later and his phone went to voicemail, except he didn't have a voicemail set up. I attempted to call the 800 number and it ran once and went dead. I found the number for the Hayward office and it didn't even ring. I won't use them. I've already contacted another company and am awaiting their response. 

Yury F. 

on Yelp

6 years ago

I had Orkin Pest Control to take care one of my rental apartments in Oakland. There was a complaint about fleas that were bothering tenants dog. I schedule Orking pest control immediately for one time treatment -$200. They kept coming for over six month for regular check up $100 per visit. I kept it going just to make sure nothing like that will happen again. When I tried to terminate the monthly visits - they told me it should be 30 days advance notice, and they have to continue with inspection that already scheduled. On th... read more