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Overland Veterinary Clinic
- Veterinarians
- Los Angeles, CA
About this business
Location details
3465 Overland Ave., Los Angeles, CA, 90034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
This place has gone to hell in a handbag! I followed my doctor here but this clinic is toxic. I want to stress that I love my doc, Dr Bhuta, and I hope she finds another place. But the receptionists here are rude, know it alls, this clinic only cares about $$ and not your animal. We need places that put animals and their owners first.
Business response:
Apologies for any inconvenience. We value your feedback and are here to address your concerns.
The worst and rudest front desk ever and so incompetent!! What is so hard about running a smooth and friendly front desk??? Give me 1-2 months and I can change this for the better. . I really can. I went here for over 10 years and have multiple dogs. So sad what has happened to this once great clinic. I use to think it was a 4-5 star place. Now, -10. Awful. When I complained, they asked me to leave after many many years. There was a front desk gal who was on a power trip and was like Putin! The power got to her head. ... read more
Business response:
Sumi, we were truly sorry to hear you had negative experiences with us and appreciated when you shared your experiences in more detail. Our number one goal is to offer exceptional care and service, so please know we take this feedback seriously. We shared your comments internally and will be working hard to ensure this does not happen again. We are hopeful your new veterinarian will meet your expectations.
They are expensive but not good at doing good job and care for pets and I don't trust them anymore
I don't usually write reviews, but after seeing what my friend went through with overland vet clinic, i felt like people need to know. he trusted them with his cat -- a sweet, gentle creature who was clearly unwell -- and what he got in return was cold, disorganized, and honestly careless service. i was with him for part of it, and the whole thing felt like a business transaction, not a place that treats animals with love and urgency. what really got to me was how everything was about running tests without any direction. n... read more
it's really sad how people these days lack basic compassion. i took my cat to overland vet clinic, and right away it felt off. first a tech came in and asked me questions, then another came and asked the same questions, then a third -- all without the actual vet showing up. it was already annoying, but it got way worse. when the vet finally came, she just gave me a confusing list of tests to do, instead of saying, "start with this and we'll go from there." it was obvious their priority was making as much money as possible, ... read more
I used to take my dog to Dr. Schwartz who is a wonderful veterinarian who will be truly missed. Returned with two of my dogs. $600 later my dog still has an ear infection and have not heard back from they will retreat her ears.. The other dog whom I knew was on her end of life journey talk me into a surgery and $3000 when she died within two weeks. Saying that the surgery would keep her. I'm very disappointed. I wish Dr. Schwartz was still there. I can't believe they carry on with his name. I'm gonna have another vet rec... read more
This is about the staff. I adopted a dog from WLA Animal shelter. The shelter gave me a paper with a website/phone number to check participating vets for free checkup within 10 days. I saw the vet's number and spoke with one of their front desk people. She verified and I made an appointment because he had a kennel cough as well. When I arrived and identified myself, she said she had missunderstood me and they don't do free exams and they've been trying to get themselves off the list. I had no choice but to pay. Their lack of... read more
Business response:
We are sorry to hear about your experience at Overland Veterinary Clinic. Your feedback is invaluable to us. Thank you for sharing your concerns.
1. Had to ask twice for my dogs cardioechogram results after he passed they seemed to think I wouldn't want it ... $1500 should not have to ask my dog died 6 days after the exam I should have had it the day after the exam 2. They send a condolence card out with my name incorrect . My name is Robert NOT RICHARD 3. Take your pet elsewhere
Business response:
Please accept our apologies for the issues you experienced. Your feedback is invaluable to us. Thank you for reaching out.
This business sucks. I was going to bring my dog in here but never got a confirmation call or email; nothing at all. The last time I was here it was a bunch of young, incompetent vets who didn't know how to handle an 85 pound dog. And he was drugged to the hilt. Maybe get better vets.
Business response:
Your feedback is invaluable to us. We apologize for falling short of your expectations and would like to address your concerns. Please feel free to reach out to us at (310) 559-2424.
Frequently asked questions about Overland Veterinary Clinic
How is Overland Veterinary Clinic rated?
Overland Veterinary Clinic has a 4.1 star rating with 996 reviews.
When is Overland Veterinary Clinic open?
Overland Veterinary Clinic is closed now. It will open tomorrow at 8:00 a.m.