This profile has been claimed by the business owner or representative.
Overland Veterinary Clinic
- Veterinarians
- Los Angeles, CA
About this business
Location details
3465 Overland Ave., Los Angeles, CA, 90034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
I went for help and my dog ended up even sicker! Then She died! Stay far away! They only want your money. The Dr.s have changed & so has the management. The staff has always been kind, but this place only wants to pump all the money they can out of you! My 4 lb dog got very sick from the medicine given to her, but they would only give her one antidote. She was having seizures on the medication which is so clearly labeled as a side effect. The Dr denied it vehemently & charged me another 100$ to be seen even though I was th... read more
Business response:
Devon, we know how difficult it is to deal with the loss of a pet. We're deeply saddened by these events and send our sincerest condolences. Overland Veterinary Clinic aims to provide exceptional care to every pet that walks through our doors, and we have taken your frustrations into account.
I'm disappointed that the only option given to me was surgery costing $3k to $4k on top of the examination which was close to 50% over the original estimate. After looking online, there are treatments for bladder stones but those werent options I was told about. and then after 2 days, I get a text message with some explanation about size and number of stones and that there's no other treatment options.What guarantee do I have that she wont get bladder stones again? its not like I was given any information on how to control s... read more
Business response:
We apologize for the experience you had at Overland Veterinary Clinic. Please feel free to reach out to discuss your concerns further at (310) 559-2424.
I've taken my dog to Overland Vet for years but ever since they reopened their service has tanked. I have left 2 voice messages about my dog having a potential ear infection and no call back. When I went on their website to book an appointment and indicated the issue it says to not wait and call for an urgent appointment! How when no one calls back! Glad there are other options to get my dog what he needs.
Business response:
Thank you for bringing this to our attention. We apologize for the lack of response to your voicemails. We will address this issue immediately and strive to improve our communication with our clients. Please feel free to reach out to us at contact@overlandvetclinic.com or text 424.326.1997 for any urgent concerns in the future.
DO NOT BRING YOUR FUR BABIES HERE. I've been coming to this vet for over a decade and the care has significantly decreased over the past several years. The doctors are awkward jokes who can barely communicate and they will throw every test and exam known to man at you and ask YOU to make decisions for your pet as if you are the one with the medical degree. They are OVERLY priced for bare minimum care and their receptionist will give you the run around and try to upsell you on a bunch of BS that your pet doesn't need at chec... read more
Business response:
Please accept our apologies for your negative experience. We value your feedback and would like to address your concerns. Please contact us at (310) 559-2424 for further details.
Since its new ownership, this vet clinic has gone from a pricy but reliable and trustworthy business to what feels like an entirely different business. I've been taking my little girl here for over ten years, and I've always been very happy with the results, but since the new corporate leadership, it has been one aggravation and b.s. upsell after the next. After a complete fail today, I feel like I set $100 on fire while upsetting my pooch for no reason other than corporate greed. Today was the last time I'll ever step foot ... read more
Business response:
We apologize for any inconvenience you experienced during your recent visit to Overland Veterinary Clinic. We value your feedback and will take it into consideration as we strive to provide the best care for our furry patients. Thank you for sharing your concerns with us.
Worst vet experience I've ever had. They do not care about your pet just your money. Vet doesn't make himself available to talk to owners. Decided to change my puppy's vaccine schedule which was clearly laid out without any discussion or explanation to help us understand why. I don't mind vets doing what they feel is right but a discussion with their owner so they understand what's going on is the bare minimum. Vet wouldn't even come out to answer a simple question. Avoid at all costs!
Business response:
We are sorry to hear about your negative experience at Overland Veterinary Clinic. We strive to provide the best care for our patients and their owners, and we apologize if you felt that was not the case. We value your feedback and will take your concerns into consideration to improve our services. If you would like to discuss this further, please feel free to contact us at (310) 559-2424.
Really like the vet, this review is based on their pricing and company since Dr Schwartz left. This is now the corporate model and no longer the neighborhood community clinic. Turns out my charge was double of other clinics. This is no longer an affordable clinic the pricing is literally off the charts. What a shame .
Since Dr. Schwartz left and they were bought out the care has gone south. They just want your money now.
Business response:
We apologize for any dissatisfaction you may have experienced, Craig. Our priority is always providing quality care for our patients. We appreciate your feedback and would like to address any concerns you may have. Please feel free to reach out to us at (310) 559-2424 so we can discuss this further.
We have brought our dog here since she was a puppy and always thought this was a great vet. Things have changed recently and now that I see that the practice was sold not too long ago it makes complete sense. The last couple times we came in its seems like all they wanted to do was upsell me on every possible thing. The last straw was bringing in my dog because she needed a surgery and it seemed like the price they were quoting me was pretty high. I decided to shop around and found another vet with great reviews that w... read more
Business response:
We apologize for any inconvenience you experienced at our clinic. We strive to provide the best care for our patients and their owners. We understand your concerns about pricing and appreciate your feedback. We will take your comments into consideration and work towards improving our services. Thank you for bringing this to our attention.
Frequently asked questions about Overland Veterinary Clinic
How is Overland Veterinary Clinic rated?
Overland Veterinary Clinic has a 4.1 star rating with 962 reviews.
When is Overland Veterinary Clinic open?
Overland Veterinary Clinic is closed now. It will open tomorrow at 7:00 a.m.