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2505 Court St, Pekin, IL, 61558, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 4:30 p.m. | |
Tue | 8:00 a.m. to 4:30 p.m. | |
Wed | 8:00 a.m. to 4:30 p.m. | |
Thu | 8:00 a.m. to 4:30 p.m. | |
Fri | 8:00 a.m. to 4:30 p.m. | |
Sat | Closed | |
Sun | Closed |
Worst insurance company on the planet. We had a house fire last year and are still fighting with them over the contents. The list we sent in was gone thru by company who's only job is to find what you claimed at the cheapest cost possible. After going over it and fighting for every penny they sent it back with a 10 percent increase on certain items. I asked my agent how long the loss of use would last she stated as long as there was money available in it. The adjuster told me this month that no further loss of use would be ... read more
Worst insurance company on the planet. We had a house fire last year and are still fighting with them over the contents. The list we sent in was gone thru by company who's only job is to find what you claimed at the cheapest cost possible. After going over it and fighting for every penny they sent it back with a 10 percent increase on certain items. I asked my agent how long the loss of use would last she stated as long as there was money available in it. The adjuster told me this month that no further loss of use would be ... read more
I am not a Pekin Insurance customer, but the person who hit my car is. Let me tell you as I sit at home without my car, and without a rental that Pekin sure has shown me what "customer service" is. Monday through Friday 7:45 to 4:15 Central time, seriously? My car is at the repair shop and I am inconvenience because they aren't able to process claim information in a timely manner. That's fantastic. Well at least my post will be here for at least 48 hours since they don't have anyone monitoring their social media feeds on Sat... read more
Thank you for gladly excepting my money each month and then when I need you because our house was broken into... You treat me like I'm the criminal and investigate my phone records because we kept pictures of our stuff and were " too organized" you'll be hearing from the news organization here in AZ.
Bend over, spread your cheeks and smile...............Pekin Insurance will sock it to you...............time after time...........they should wear masks, & not the Doctor's type.................
Have disability insurance on a loan through these people. They've been dragging their feet for over a month on my $228 claim.Glad I don't have car or home insurance through them!
Anybody with Pekin that doesn't have a policy? I keep getting told it a 1 page sheet Hmmmmmm
I've have sold the benefits of what phenomenal claim service Pekin Insurance has for the last 14 years. Today I got to experience it from the customer side. Mom my called me at 4 AM and simply said "the house is burning down can you come here?" After I got dressed I called the claim hotline number at 4:24 AM and turned in the claim. I received a call from an adjuster at 4:36 to explain exactly what would happen. At 8 I received a follow up call and by 9:30 with the firefighters still hard at work trying to contain the fire m... read more
Pekin Insurance has a 2.8 star rating with 772 reviews.
Pekin Insurance is open now. It will close at 4:30 p.m.