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Pekin Insurance

2.8

About this business

Location details

2505 Court St, Pekin, IL, 61558, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:30 p.m.
Tue8:00 a.m. to 4:30 p.m.
Wed8:00 a.m. to 4:30 p.m.
Thu8:00 a.m. to 4:30 p.m.
Fri8:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
2.8772 reviews
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Michele Freres Winters's profile image
Michele Freres Winters 
10 years ago

I wish we had known what a bullshit company Pekin was before my sons company did business with them! 

Ted Winters's profile image
Ted Winters 
10 years ago

I made a claim for theft of my business vehicles and was denied because they don't like me. Really! The adjuster they sent was barely out of school and it was evident he did not know what he was doing. They have accused me of fraud and humiliated me and my company. I unfortunately have to take them to court. Don't trust them, they know not what they do. 

Business response:

Rest assured that we do not deny claims due to personal feelings. We would be happy to follow up on the situation if you will provide a policy or claim number. 

Ted Winters's profile image
Ted Winters 
10 years ago

I made a claim for theft of my business vehicles and was denied because they don't like me. Really! The adjuster they sent was barely out of school and it was evident he did not know what he was doing. They have accused me of fraud and humiliated me and my company. I unfortunately have to take them to court. Don't trust them, they know not what they do. 

Holly Elizabeth Dean's profile image
Holly Elizabeth Dean 
10 years ago

This company is a piece of Sh*t. One of their clients hit me in an automobile 1 week ago and they haven't sent an adjuster out to look at my car. I don't know what is going on. My car is sitting in a towing yard for over a week for $20 a day. My insurance company has paid for my rental car, that I have to return. I need a car to get back and forth to work. I have left several messages for Stephi Tanner, and she will not return my car. 

Business response:

We are sorry to hear of your displeasure with our claim service. Has the situation been resolved? If not please provide us with a policy number or claim number so that we can follow up on the situation. 

Holly Elizabeth Dean's profile image
Holly Elizabeth Dean 
10 years ago

This company is a piece of Sh*t. One of their clients hit me in an automobile 1 week ago and they haven't sent an adjuster out to look at my car. I don't know what is going on. My car is sitting in a towing yard for over a week for $20 a day. My insurance company has paid for my rental car, that I have to return. I need a car to get back and forth to work. I have left several messages for Stephi Tanner, and she will not return my car. 

Business response:

We are sorry to hear of your displeasure with our claim service. Has the situation been resolved? If not please provide us with a policy number or claim number so that we can follow up on the situation. 

Ann Schnell's profile image
Ann Schnell 
10 years ago

Too much to say in this box..Feel free to contact me for details. 

William Gay's profile image
William Gay 
10 years ago

Be careful when you think you are getting uninsured or under insured motorist coverage from Pekin. 

William Gay's profile image
William Gay 
10 years ago

Be careful when you think you are getting uninsured or under insured motorist coverage from Pekin. 

Angie Williamson Gillespie's profile image
Angie Williamson Gillespie 
10 years ago

I have had the worst experience with this company I recommend not insuring a camper with them. 

Business response:

We understand that our local Claim Manager has now been in contact with you to resolve your claim. We apologize for the delay and hope that it has now been resolved to your satisfaction. 

Frequently asked questions about Pekin Insurance

How is Pekin Insurance rated?

Pekin Insurance has a 2.8 star rating with 772 reviews. 

When is Pekin Insurance open?

Pekin Insurance is closed now. It will open tomorrow at 8:00 a.m.