Pekin Insurance's cover image

This profile has been claimed by the business owner or representative.

Pekin Insurance

2.8

About this business

Location details

2505 Court St, Pekin, IL, 61558, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 4:30 p.m.
Tue8:00 a.m. to 4:30 p.m.
Wed8:00 a.m. to 4:30 p.m.
Thu8:00 a.m. to 4:30 p.m.
Fri8:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
2.8791 reviews
Select a rating
Holly Elizabeth Dean's profile image
Holly Elizabeth Dean 
11 years ago

This company is a piece of Sh*t. One of their clients hit me in an automobile 1 week ago and they haven't sent an adjuster out to look at my car. I don't know what is going on. My car is sitting in a towing yard for over a week for $20 a day. My insurance company has paid for my rental car, that I have to return. I need a car to get back and forth to work. I have left several messages for Stephi Tanner, and she will not return my car. 

Business response:

We are sorry to hear of your displeasure with our claim service. Has the situation been resolved? If not please provide us with a policy number or claim number so that we can follow up on the situation. 

Ann Schnell's profile image
Ann Schnell 
11 years ago

Too much to say in this box..Feel free to contact me for details. 

William Gay's profile image
William Gay 
11 years ago

Be careful when you think you are getting uninsured or under insured motorist coverage from Pekin. 

William Gay's profile image
William Gay 
11 years ago

Be careful when you think you are getting uninsured or under insured motorist coverage from Pekin. 

Angie Williamson Gillespie's profile image
Angie Williamson Gillespie 
11 years ago

I have had the worst experience with this company I recommend not insuring a camper with them. 

Business response:

We understand that our local Claim Manager has now been in contact with you to resolve your claim. We apologize for the delay and hope that it has now been resolved to your satisfaction. 

Ashley Hoke's profile image
Ashley Hoke 
11 years ago

I wish I could give you a lower rating! After a month and a half battle with Marie N. And her supervisor Don H. I have never been so disappointed and angry with a company in my life!! Just horrible!! 

Business response:

We sincerely apologize for that problems you're having, Ashley. If you would send us a private message with your claim number and a description of the issues you're having, we would be happy to look into the situation for you. 

Don Kistner's profile image
Don Kistner 
11 years ago

Disappointed with Pekins Insurance This is my first experience with Pekin Insurance and am very disappointed. If you are insured by Pekin be advised-you may be contacted by accident victims later asking for additional monies to pay for good quality parts! A Pekin insured motorist backed into my vehicle so severely it required replacement of my front end parts. He admitted fault and stated he did not look before backing up. He reported the accident to his agent. As requested by the Pekin agent-(File #1718856), August Barr, ... read more

Don Kistner's profile image
Don Kistner 
11 years ago

Disappointed with Pekins Insurance This is my first experience with Pekin Insurance and am very disappointed. If you are insured by Pekin be advised-you may be contacted by accident victims later asking for additional monies to pay for good quality parts! A Pekin insured motorist backed into my vehicle so severely it required replacement of my front end parts. He admitted fault and stated he did not look before backing up. He reported the accident to his agent. As requested by the Pekin agent-(File #1718856), August Barr, ... read more

Donna E Trusty's profile image
Donna E Trusty 
11 years ago

Frequently asked questions about Pekin Insurance

How is Pekin Insurance rated?

Pekin Insurance has a 2.8 star rating with 791 reviews. 

When is Pekin Insurance open?

Pekin Insurance is closed now. It will open tomorrow at 8:00 a.m.