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Pekin Insurance
- Insurance
- Pekin, IL
About this business
Location details
2505 Court St, Pekin, IL, 61558, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This is the worst company. They lie with every word. Glad I dont have them.
This is based on my first day dealing with Pekin. The customer service rep was extremely rude. I was in an accident last night with one of their insurers and I'm told I have to wait 5 days for someone to contact me. I told her this is unacceptable as I need a vehicle. She told me to rent a car with my own money and maybe they can reimburse me for it. But she can't tell me rather they can or not. What a joke. My insurance company has been in contact with me all day today.
This is based on my first day dealing with Pekin. The customer service rep was extremely rude. I was in an accident last night with one of their insurers and I'm told I have to wait 5 days for someone to contact me. I told her this is unacceptable as I need a vehicle. She told me to rent a car with my own money and maybe they can reimburse me for it. But she can't tell me rather they can or not. What a joke. My insurance company has been in contact with me all day today.
One MINIMAL claim in years and my premium rate increased by $200.00!!! I'm searching elsewhere!
One MINIMAL claim in years and my premium rate increased by $200.00!!! I'm searching elsewhere!
Will be filing a lawsuit through odi. Irresponsible adjusters sink businesses and im feeling the pain of doing business with them
Business response:
We're sorry to hear that you're unhappy with our service. If you would send us a policy number or a claim number via private message or an email to socialmedia@pekininsurance.com, we would be happy to look into the situation for you.
Frequently asked questions about Pekin Insurance
How is Pekin Insurance rated?
Pekin Insurance has a 2.8 star rating with 772 reviews.
When is Pekin Insurance open?
Pekin Insurance is open now. It will close at 4:30 p.m.