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Pekin Insurance
- Insurance
- Pekin, IL
About this business
Location details
2505 Court St, Pekin, IL, 61558, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Our family moved over one year ago, we changed our address with Pekin for our auto and home owners insurance. 12 months after the move they sent a notice to our old address that our premium increased $50 we never got the notice so we made the normal payment and mailed the check. Then they mailed a notice again to the old address stating since we still owe $50 on our auto policy they had closed our policy! The very next day I got rear-ended while sitting at a red light and the state needed proof of insurance for that day whic... read more
Our family moved over one year ago, we changed our address with Pekin for our auto and home owners insurance. 12 months after the move they sent a notice to our old address that our premium increased $50 we never got the notice so we made the normal payment and mailed the check. Then they mailed a notice again to the old address stating since we still owe $50 on our auto policy they had closed our policy! The very next day I got rear-ended while sitting at a red light and the state needed proof of insurance for that day whic... read more
I had an accident with somebody with their insurance (and was fault) and now i am without a vehicle and not working. The company is dragging their feet and not wanting to get me a rental car or do anything.
Business response:
We apologize for the problem you're having with your claim. If you would send us a policy number or a claim number through a private message or in an email to socialmedia@pekininsurance.com, we would be happy to look into the situation for you.
I had an accident with somebody with their insurance (and was fault) and now i am without a vehicle and not working. The company is dragging their feet and not wanting to get me a rental car or do anything.
This is the worst company. They lie with every word. Glad I dont have them.
This is the worst company. They lie with every word. Glad I dont have them.
This is based on my first day dealing with Pekin. The customer service rep was extremely rude. I was in an accident last night with one of their insurers and I'm told I have to wait 5 days for someone to contact me. I told her this is unacceptable as I need a vehicle. She told me to rent a car with my own money and maybe they can reimburse me for it. But she can't tell me rather they can or not. What a joke. My insurance company has been in contact with me all day today.
Frequently asked questions about Pekin Insurance
How is Pekin Insurance rated?
Pekin Insurance has a 2.8 star rating with 791 reviews.
When is Pekin Insurance open?
Pekin Insurance is closed now. It will open tomorrow at 8:00 a.m.