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Pekin Insurance

2.8

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Location details

2505 Court St, Pekin, IL, 61558, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:30 p.m.
Tue8:00 a.m. to 4:30 p.m.
Wed8:00 a.m. to 4:30 p.m.
Thu8:00 a.m. to 4:30 p.m.
Fri8:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
2.8792 reviews
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Donna Pardue's profile image
Donna Pardue 
11 years ago
Donna Pardue's profile image
Donna Pardue 
11 years ago
Marc Pardue's profile image
Marc Pardue 
11 years ago
Eric Fleet's profile image
Eric Fleet 
11 years ago

So today I get my insurance premium for my two cars from Pekin and find it jumped $200. The reason? Credit information. Apparently they think I don't pay off all my accounts on time (I do. I have the credit report to show it) and they are upset they don't have credit information about my car financing (Well, that is because I pay cash for my cars). Both Transunion and Equifax show a perfect payment history and 813 credit score. So infuriating. If Pekin doesn't correct this, they've lost a customer. And I have called Lexis ... read more

Eric Fleet's profile image
Eric Fleet 
11 years ago

So today I get my insurance premium for my two cars from Pekin and find it jumped $200. The reason? Credit information. Apparently they think I don't pay off all my accounts on time (I do. I have the credit report to show it) and they are upset they don't have credit information about my car financing (Well, that is because I pay cash for my cars). Both Transunion and Equifax show a perfect payment history and 813 credit score. So infuriating. If Pekin doesn't correct this, they've lost a customer. And I have called Lexis ... read more

Jay Schalow's profile image
Jay Schalow 
11 years ago

I would NEVER, EVER use this insurance again. I've not filed a claim with this company over 12 years the house I bought had been insured by Pekin for over 20 year without a claim file. That didn't stop my insurance rates from going up despite my same car's value going down over that course in time. I always paid my premiums on time and when I finally decided to change companies, I was harassed and threatened about being sent to a collection agency. This happened even after I sent in copies of my new insurance card and de... read more

Jay Schalow's profile image
Jay Schalow 
11 years ago

I would NEVER, EVER use this insurance again. I've not filed a claim with this company over 12 years the house I bought had been insured by Pekin for over 20 year without a claim file. That didn't stop my insurance rates from going up despite my same car's value going down over that course in time. I always paid my premiums on time and when I finally decided to change companies, I was harassed and threatened about being sent to a collection agency. This happened even after I sent in copies of my new insurance card and de... read more

Kaleena Johnson's profile image
Kaleena Johnson 
11 years ago

We had trouble with payments going to the right policy from the very beginning. After they sorted our their issues, we still had to pay late fees for payments that were directed to the right policy to begin with. Now, after over paying them, they are trying to cancel our auto policy because they put the payments towards the renters insurance. I am very disgusted by this and I should not have to worry about cancellation when I am selecting AUTO on their website to complete payments. 

Kaleena Johnson's profile image
Kaleena Johnson 
11 years ago

We had trouble with payments going to the right policy from the very beginning. After they sorted our their issues, we still had to pay late fees for payments that were directed to the right policy to begin with. Now, after over paying them, they are trying to cancel our auto policy because they put the payments towards the renters insurance. I am very disgusted by this and I should not have to worry about cancellation when I am selecting AUTO on their website to complete payments. 

Frequently asked questions about Pekin Insurance

How is Pekin Insurance rated?

Pekin Insurance has a 2.8 star rating with 792 reviews. 

When is Pekin Insurance open?

Pekin Insurance is open now. It will close at 4:30 p.m.