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PENNYMAC
- Mortgage Lenders
- Pasadena, CA
About this business
Location details
251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Refinance was quick and easy! Karina was very friendly and helpful. 5/5 Stars. Thanks!
The communication and the process was quick and smooth
patience with my questions
The entire team from beginning to end worked together to make our experience seamless. We were not frustrated at any point and impressed by how well everyone communicated. Thank you so much for your help, especially during this exceptionally busy time within our economy.
From day I called to talk to refinance my existing loan the penny mac team was really helpful and continue all the way until my loan was fund .I will greatly recommend my friends to do their home loans. Thanks every one from penny man team I really appreciate
Everyone working with us on new mortgage promptly returned our calls. I never felt like I was a nuisance asking too many questions.
Juan Cueva made the difference this time around. He responded quickly and personally to every inquiry and explained issues well. Our only complaint was in the PennyMac dashboard system that kept asking us for documents we had already sent. Also, the system is difficult to use and is not very user friendly. I think your programmers need to do focus groups with homeowner users and see just how the dashboard functions from our point of view. TINY TYPE in light grey is not easy to read.
This is our second refi with PennyMac. It has been an easy process both times. Everyone is so helpful and the process is seamless. I have referred family and friends to this company because I trust them.
I believe the overall process was quite easy. Everyone communicated their needs clearly and all of our questions were answered very quickly. PennyMac"s loan department personnel were just amazing and very helpful with anything that we needed.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 3,385 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.