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251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Bridget was great!
The personal touch from Meagan reduced any stress associated with the transactions. Her professional knowledge and courtesies helped the conversation flow through any obstacles.
Crazy time.EJ was with it all the way . Thank you, EJ Marry Christmas
phones are always busy. Was not told of all the added costs at the inception,ie points. closing doc.s where not prepared to coincide with my home appt with notary. .
Most of the trouble was on our end. I could not open documents from this phone. Made things hard on all of us. Closing papers i was not happy gow some were worded. No where to explain anything. Everything is not a yes or no. No where to put any improvements down. I thank you for all your hard work.
Escrow was supposed to be included in my loan and it was not included. I caught it before closing was scheduled and it was supposed to have been corrected. It never got corrected. At closing I tried contacting my rep and got no response. I left voicemails and emailed and got no response. I left a voicemail and emailed her and her supervisor and got no response. Closing rep said we could revise before she submitted docs and still no response from PennyMac. I now have a mortgage with no escrow.
It was simple and great knowledgeable staff.
Great experience Easiest loan we ever got
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PENNYMAC has a 4.5 star rating with 3,385 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.