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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,399 reviews
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ALEXANDER M.'s profile image
ALEXANDER M. 
on Birdeye

3 years ago

Bridget was great! 

Richard L.'s profile image
Richard L. 
on Birdeye

3 years ago

The personal touch from Meagan reduced any stress associated with the transactions. Her professional knowledge and courtesies helped the conversation flow through any obstacles. 

Earl I.'s profile image
Earl I. 
on Birdeye

3 years ago

Crazy time.EJ was with it all the way . Thank you, EJ Marry Christmas 

LOWELL M.'s profile image
LOWELL M. 
on Birdeye

3 years ago

phones are always busy. Was not told of all the added costs at the inception,ie points. closing doc.s where not prepared to coincide with my home appt with notary. . 

CLAUDIE L.'s profile image
CLAUDIE L. 
on Birdeye

3 years ago

Most of the trouble was on our end. I could not open documents from this phone. Made things hard on all of us. Closing papers i was not happy gow some were worded. No where to explain anything. Everything is not a yes or no. No where to put any improvements down. I thank you for all your hard work. 

MELISSA G.'s profile image
MELISSA G. 
on Birdeye

3 years ago

Escrow was supposed to be included in my loan and it was not included. I caught it before closing was scheduled and it was supposed to have been corrected. It never got corrected. At closing I tried contacting my rep and got no response. I left voicemails and emailed and got no response. I left a voicemail and emailed her and her supervisor and got no response. Closing rep said we could revise before she submitted docs and still no response from PennyMac. I now have a mortgage with no escrow. 

BENJAMIN B.'s profile image
BENJAMIN B. 
on Birdeye

3 years ago

It was simple and great knowledgeable staff. 

ROBERT Blake I.'s profile image
ROBERT Blake I. 
on Birdeye

3 years ago

Great experience Easiest loan we ever got 

Faith C.'s profile image
Faith C. 
on Birdeye

3 years ago

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Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,399 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.