This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Pasadena, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The process from start to finish was painless. Joseph was knowledgable and polite. He answered all questions or concerns in a timely matter.
Better comunication I had questions prior to loan closing and no one call me back to answer my questions- if had not been in banking to understand what I was doing we will not had moved forward with the refi
Elizabeth was great, unfortunately she was not my contact through this whole process. I actually started the process several months again and thanks to poor communication my loan application was closed a few times. That was very frustrating. Had the whole process gone as well as this last loan application and the communication/responsiveness from Elizabeth, I would be totally satisfied.
Prompt and quick service.
The lack of clear communication was very frustrating. I was getting documents with no explanation unless i asked for it. All reps were nice but not all were very informative.
Nancy was great and went above and beyond on a couple issues.
Everyone I spoke with was very pleasant and professional although the overall process took longer than I would have liked.
Staff were professional, well qualified and courteous.
great experience
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 3,399 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.