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PENNYMAC
- Mortgage Lenders
- Pasadena, CA
About this business
Location details
251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The process from start to finish was painless. Joseph was knowledgable and polite. He answered all questions or concerns in a timely matter.
Better comunication I had questions prior to loan closing and no one call me back to answer my questions- if had not been in banking to understand what I was doing we will not had moved forward with the refi
Improve your communications skills.
Elizabeth was great, unfortunately she was not my contact through this whole process. I actually started the process several months again and thanks to poor communication my loan application was closed a few times. That was very frustrating. Had the whole process gone as well as this last loan application and the communication/responsiveness from Elizabeth, I would be totally satisfied.
Prompt and quick service.
The lack of clear communication was very frustrating. I was getting documents with no explanation unless i asked for it. All reps were nice but not all were very informative.
Nancy was great and went above and beyond on a couple issues.
Everyone I spoke with was very pleasant and professional although the overall process took longer than I would have liked.
great experience
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 3,387 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.