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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,399 reviews
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MATTHEW B.'s profile image
MATTHEW B. 
on Birdeye

3 years ago

Professional, courteous, knowledgeable and honest. 

John M.'s profile image
John M. 
on Birdeye

3 years ago

Great experience because staff was professional and willing to be flexible with our time frame which kept changing due to a family illness and unexpected travel out of state. 

Thomas F.'s profile image
Thomas F. 
on Birdeye

3 years ago

Great communication with the Team. Kept me informed during the whole process. 

Katherine R.'s profile image
Katherine R. 
on Birdeye

3 years ago

Needed much more accurate, timely, accessible, and relevant information and explanations regarding the loan process. 

RAFAEL Ruvalcaba J.'s profile image
RAFAEL Ruvalcaba J. 
on Birdeye

3 years ago

Customer service was great! 

WILLIAM B.'s profile image
WILLIAM B. 
on Birdeye

3 years ago

Thank you 

ALFRED Wiener J.'s profile image
ALFRED Wiener J. 
on Birdeye

3 years ago

The MAC team was wonderful. Elizabeth had kept me informed on the process of my refinance every step of the way. If I had questions she had the answers or got the answers for me. I would highly recommend PennyMac Loan Services if you're looking to refinance. 

Charles L.'s profile image
Charles L. 
on Birdeye

3 years ago

Our loan was processed within 2 weeks. Kimberly and the gentleman that worked with us are excellent. Quick, efficient, kind and caring customer service. Thank you Penny Mac for the quick service and excellent employees. 

Stephen B.'s profile image
Stephen B. 
on Birdeye

3 years ago

Everything went smoothly. Closed quickly. No problems or issues. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,399 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.