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251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Overall Great experience and nothing but professionalism with the staff. Thank you so much for everything!
Professional, courteous, knowledgeable and honest.
Mario was an excellent agent and advisor. A very knowledgeable and professional individual. When called, he answered his phone immediately or when he could not, he got back to me in a shot period of time. Overall, a pleasant experience.
Great experience because staff was professional and willing to be flexible with our time frame which kept changing due to a family illness and unexpected travel out of state.
Great communication with the Team. Kept me informed during the whole process.
Customer service was great!
Thank you
The MAC team was wonderful. Elizabeth had kept me informed on the process of my refinance every step of the way. If I had questions she had the answers or got the answers for me. I would highly recommend PennyMac Loan Services if you're looking to refinance.
Our loan was processed within 2 weeks. Kimberly and the gentleman that worked with us are excellent. Quick, efficient, kind and caring customer service. Thank you Penny Mac for the quick service and excellent employees.
PENNYMAC has a 4.5 star rating with 3,386 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.