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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,399 reviews
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MATTHEW H.'s profile image
MATTHEW H. 
on Birdeye

3 years ago

Juan did a great job throughout the process. He was very communicative and reliable. He put my mind at ease and worked hard to close on my property earlier than expected. He made me feel as though I was important and he was very invested in my process. I will use Penny Mac the next time I purchase a home and would suggest others do the same! 

NEVIN L.'s profile image
NEVIN L. 
on Birdeye

3 years ago

Answer all my questions with in hours Great team to work with and would use them again. They even stayed on phone line to walk me through the forms to make sure I completed them correctly. 

ROLAND H.'s profile image
ROLAND H. 
on Birdeye

3 years ago

Elizabeth Jennings was very helpful with the whole process. It was hard with me on the east coast and Elizabeth on the west coast to get phone calls but we got things done. Thank you Elizabeth 

Dennis G.'s profile image
Dennis G. 
on Birdeye

3 years ago

It went smoothly from beginning to end. I had no idea what to expect and anticipated problems. There were no problems. Thank you Bridgett & PennyMac. 

TONY C.'s profile image
TONY C. 
on Birdeye

3 years ago

The team at Penny Mac did and excellent job with my VA refi. Thank you so much! Tony Cobbs 

Cynthia Q.'s profile image
Cynthia Q. 
on Birdeye

3 years ago

I was very impressed with the entire refinance process from start to finish. Thank you for making this a great experience. 

GEORGE W.'s profile image
GEORGE W. 
on Birdeye

3 years ago

Great Job 

JUANITA R.'s profile image
JUANITA R. 
on Birdeye

3 years ago

Jennifer O. Did a great job, but I’m still disappointed for the these reasons: 1. It is impossible to get communication by email with the Loan processor , by phone is the only way to get answers . 2. It took SO along the process of my refinance and loan ... started on 8-19 and the closing date was 10-24. 3. Nobody informed me the funds will be in separated checks and 1 of them not on my name as payee! I am still dealing with this issue bec I can’t deposit my funds in full 

NANCY M.'s profile image
NANCY M. 
on Birdeye

3 years ago

Very pleased with PennyMac! Excellent service! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,399 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.