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251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Very good experience
Juan was very attentive and worked hard to make our expedited close date a reality.
I emailed and called and never received anything but an automated response. I understand everyone is busy...but don't give me someone to contact if it's not someone who will contact me. I am just a number to you - I get it. But to make me feel that way isn't good. Frustrating is a good word. But in the big scheme of things I don't matter to you. But here's what you're missing. You have what I need but a lot of companies have it at the same rate. So I can go elsewhere. But there's only one me.
Both Juan and Pia were very professional and easy to work with. They made the process very smooth. Closing was completed ahead of schedule. They both did a great job.
I think the communication was hindered by the change in process due to COVID. Also, we received several different quotes of money expected at closing. Everything seemed very last minute.
Great service.
Closed much sooner than expected.
Very smooth process and Jennifer Ovando did a great job keeping me inform every step of the way.
Very happy indeed.
PENNYMAC has a 4.5 star rating with 3,385 reviews.
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.