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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,399 reviews
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April L.'s profile image
April L. 
on Birdeye

3 years ago

Very good experience 

Kevin M.'s profile image
Kevin M. 
on Birdeye

3 years ago

Juan was very attentive and worked hard to make our expedited close date a reality. 

Timothy O.'s profile image
Timothy O. 
on Birdeye

3 years ago

I emailed and called and never received anything but an automated response. I understand everyone is busy...but don't give me someone to contact if it's not someone who will contact me. I am just a number to you - I get it. But to make me feel that way isn't good. Frustrating is a good word. But in the big scheme of things I don't matter to you. But here's what you're missing. You have what I need but a lot of companies have it at the same rate. So I can go elsewhere. But there's only one me. 

Kent E.'s profile image
Kent E. 
on Birdeye

3 years ago

Both Juan and Pia were very professional and easy to work with. They made the process very smooth. Closing was completed ahead of schedule. They both did a great job. 

JAY P.'s profile image
JAY P. 
on Birdeye

3 years ago

I think the communication was hindered by the change in process due to COVID. Also, we received several different quotes of money expected at closing. Everything seemed very last minute. 

Shakeena B.'s profile image
Shakeena B. 
on Birdeye

3 years ago

Great service. 

BILL C.'s profile image
BILL C. 
on Birdeye

3 years ago

Closed much sooner than expected. 

Kendell T.'s profile image
Kendell T. 
on Birdeye

3 years ago

Very smooth process and Jennifer Ovando did a great job keeping me inform every step of the way. 

Christopher F.'s profile image
Christopher F. 
on Birdeye

3 years ago

Very happy indeed. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,399 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.