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PENNYMAC
- Mortgage Lenders
- Pasadena, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
There were too many people involved, as I received emails from multiple people. They originally offered me a lower rate with no Cashout, but presented me with a higher rate with no communication until I told them I was no longer interested, at which time they reduced it from 3.5% to 2.9%, which is a big difference.
Jennifer and Daniel were outstanding. I have already recommended someone else to contact you.
The only negative to the whole process was being notified the day before the signing/closing that I would have to come up with $876 at the signing! I never fully understood why.The Loan Disclosure Statement showed that I'd be getting $198 a few days after the signing...that had all changed. I kept getting told that it had to do with a deficit in my escrow account. I still don't know how that could be, because I was never late on any payment, and PennyMac had set the escrow payment amount.
My experience was stress free! I am so grateful everyone was extremely helpful. Thank you!
It's always easy to work with Pennymac. Good communicators.
My loan officer was amazing. He spent time with me discussing different rates and options and finding the best option for our family. Kudos to him all around. However was overworked, over stressed, and he constantly under preformed. He was delayed returning calls and I had to call him most times. When he was behind, he tried to blame my closing attorney, the title officer, and the closer. I had to call supervisors and several people at pennymac to make sure we would close on time.
The personal were very professional and helpful in this matter thanks
all were polite, knowledgeable and professional
elizabeth was a very knowledgeable, personable, understanding and know her job excellently, walked us through each and every step, if we didn't understand she was there to explain and in a very quick manner, never left us dangling, our loan was processed in a very timely manner, i would recommend pennymac immediately if elizabeth was your team member, pennymac has a gem on their team
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 3,385 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.