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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,399 reviews
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George S.'s profile image
George S. 
on Birdeye

3 years ago

I asked about a lower rate that veterans United was offering and they said they would get back to me but PennyMac never did. 

Monique G.'s profile image
Monique G. 
on Birdeye

3 years ago

Fast and friendly, with great information and answers to questions. 

DOMINIC VARALLO S.'s profile image
DOMINIC VARALLO S. 
on Birdeye

3 years ago

The person that took care of loan process was very helpful willing to go over everything multiple times to make sure I understood all of the information that was needed and what was on the paper work which made the process go smoother. 

Kenneth K.'s profile image
Kenneth K. 
on Birdeye

3 years ago

I am very satisfied with Mercedes Breaux, Meghan Kearney & Cindy Heydorn, they provided the necessary support to effectively implement the loan process. I appreciate their attention to my loan. I closed much earlier then expected. Thanks 

JAMISON G.'s profile image
JAMISON G. 
on Birdeye

3 years ago

Very easy process, pleasant to work with and quick to answer questions. Would highly recommend, two thumbs up! 

Robert C.'s profile image
Robert C. 
on Birdeye

3 years ago

We had problems at every turn, but there are a couple of things that really frustrated my husband and me. Firstly, we would get requests for documents and I would send them. Then I would receive email after email asking for the document I’d already produced. Finally, we are in EST and I would get phone calls way too late in the evening. She would call 3-4 times in a row which is so incredibly rude. 

LAWRENCE K.'s profile image
LAWRENCE K. 
on Birdeye

3 years ago

Was a pleasant experience 

Raul F.'s profile image
Raul F. 
on Birdeye

3 years ago

It was a great and excellent experience working with pennymac they did there best to give me the best rate they could and I’m very happy with the outcome saving alot of money very thankful 

Eric S.'s profile image
Eric S. 
on Birdeye

3 years ago

It was clear and easy! Even with Covid going on my experience was easy and they made me feel safe! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,399 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.