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PENNYMAC
- Mortgage Lenders
- Pasadena, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I'm not sure that my lack of enthusiasm with PennyMac's performance during the refi process could have been improved by Hermes "doing a better job". I think he was totally constrained by how backed up the review and approval process was. I was assured that my totally standard refi request should take between 30 and 45 days. It took 3 months and 2 weeks. Almost every week I received an identical letter thanking me for my patience and assuring me that all would be handled the following week.
Everything went well had only one small problem with the taxes for my loan, but that was fixed by the next day.
Awesome team!
It was ok hard to get a hold of and repeated same info several times
I was very pleased with Jilani Keller helping me to select the right loan for me . My husband had passed and I really appreciated his help. Susan kept me informed as how things were moving along. Great experience working with Penny Mac. D.Mossberger Gulfport Miss
I was helped by William initially, and later by Elizabeth, they where very nice they made the whole process a enjoyable experience.
Had a great experience with my refinance! Thanks for all you do!
👍
I could not be more pleased with the complete interface with the entire team that helped the process of the refi ,the profession attitude and the reasurense that if I had any questions the information was supplied . thanks for such a fantastic experence.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 3,386 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.