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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,399 reviews
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Eric E.'s profile image
Eric E. 
on Birdeye

3 years ago

Everything went well had only one small problem with the taxes for my loan, but that was fixed by the next day. 

Dave B.'s profile image
Dave B. 
on Birdeye

3 years ago

Awesome team! 

David R.'s profile image
David R. 
on Birdeye

3 years ago

It was ok hard to get a hold of and repeated same info several times 

DIANE M.'s profile image
DIANE M. 
on Birdeye

3 years ago

I was very pleased with Jilani Keller helping me to select the right loan for me . My husband had passed and I really appreciated his help. Susan kept me informed as how things were moving along. Great experience working with Penny Mac. D.Mossberger Gulfport Miss 

QUINTON R.'s profile image
QUINTON R. 
on Birdeye

3 years ago

I was helped by William initially, and later by Elizabeth, they where very nice they made the whole process a enjoyable experience.  

STEVEN P.'s profile image
STEVEN P. 
on Birdeye

3 years ago

Had a great experience with my refinance! Thanks for all you do! 

EZEQUIEL Galvan G.'s profile image
EZEQUIEL Galvan G. 
on Birdeye

3 years ago

👍 

JAMES F.'s profile image
JAMES F. 
on Birdeye

3 years ago

I could not be more pleased with the complete interface with the entire team that helped the process of the refi ,the profession attitude and the reasurense that if I had any questions the information was supplied . thanks for such a fantastic experence. 

WILLIAM R.'s profile image
WILLIAM R. 
on Birdeye

3 years ago

I have a hard time with the duration of the complete process due to staffing while Pennymac continues to advertise aggressively. If the company cannot support the business it has, then it should not continue to take on new business. Expectation was for one month process which took three. Hermes was professional, my comments in no way reflect his performance. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,399 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.