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PENNYMAC

4.5

About this business

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,386 reviews
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Shawn H.'s profile image
Shawn H. 
5 years ago

Sarah did an awesome job throughout the loan process. She kept us very informed, and she made herself available at every turn. She is truly an asset for PennyMac. My family and I appreciate everything she has done for us!!! 

Eric H.'s profile image
Eric H. 
5 years ago

Jesse our loan originator and Bridget our P-Mac team specialist both were both great to work with. Very thorough and responsive to any requests needed. This was our 6th home loan and it closed quicker than estimated with no problems. Thank you PennyMac Loan Team! Eric H. 

Amanda V.'s profile image
Amanda V. 
5 years ago

The initial consultation with Travis for the application was phenomenal.Once passed to Jennifer, I was not particularly thrilled with my experience. I felt like the communication was lacking. I was told I needed sign the disclosures and she would call me to schedule the close the next day and she never called. Then when I called to verify the notary was coming for closing the following day, she left me a voicemail saying my loan was approved and we needed to schedule our close. 

EDUARDO V.'s profile image
EDUARDO V. 
5 years ago

Very professional and efficient staff 

Ralph M.'s profile image
Ralph M. 
5 years ago

Thanks, we saved more than $200 a month with our reference with PennyMac. 

Rafael O.'s profile image
Rafael O. 
5 years ago

Great service for veterans¡ 

Chidiebere K.'s profile image
Chidiebere K. 
5 years ago

Phenomenal team. 

DUSTIN D.'s profile image
DUSTIN D. 
5 years ago

All things considered (such as the influx of refinancing due to the rate environment), the communication was as good as could be expected. This rating is not reflective of the the LONG time my loan spent with underwriting. There were also days and at one time more than a week that I waited for a follow up from Linda, but I attributed this to the aforementioned influx of customers. I REALLY appreciated having two people dedicated to my refinance--my loan officer, Floyd, and loan agent, Linda. 

Justin B.'s profile image
Justin B. 
5 years ago

The whole team was easy to deal with and responsive to questions. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,386 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.