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251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Sarah did an awesome job throughout the loan process. She kept us very informed, and she made herself available at every turn. She is truly an asset for PennyMac. My family and I appreciate everything she has done for us!!!
Jesse our loan originator and Bridget our P-Mac team specialist both were both great to work with. Very thorough and responsive to any requests needed. This was our 6th home loan and it closed quicker than estimated with no problems. Thank you PennyMac Loan Team! Eric H.
The initial consultation with Travis for the application was phenomenal.Once passed to Jennifer, I was not particularly thrilled with my experience. I felt like the communication was lacking. I was told I needed sign the disclosures and she would call me to schedule the close the next day and she never called. Then when I called to verify the notary was coming for closing the following day, she left me a voicemail saying my loan was approved and we needed to schedule our close.
Very professional and efficient staff
Thanks, we saved more than $200 a month with our reference with PennyMac.
Great service for veterans¡
Phenomenal team.
All things considered (such as the influx of refinancing due to the rate environment), the communication was as good as could be expected. This rating is not reflective of the the LONG time my loan spent with underwriting. There were also days and at one time more than a week that I waited for a follow up from Linda, but I attributed this to the aforementioned influx of customers. I REALLY appreciated having two people dedicated to my refinance--my loan officer, Floyd, and loan agent, Linda.
The whole team was easy to deal with and responsive to questions.
PENNYMAC has a 4.5 star rating with 3,386 reviews.
PENNYMAC is open now. It will close at 5:00 p.m.