PENNYMAC

Shawn R. 

on Birdeye

5 years ago

Reasonable experience with no problems. I am not sure what else needs to be said.  

MARY R. 

on Birdeye

5 years ago

For the most all was very good. The response to my questions (emails) was slow. Alll and all it went well. One suggestion, with people working remotely, their phone numbers when calling clients should reflect they are calling from PennyMac. UNKNOWN calls go unanswered most often at least with me. Thank you. 

Stephen Campbell J. 

on Birdeye

5 years ago

Great service! Verify satisfied. 

SOPHIA X. 

on Birdeye

5 years ago

My refinance with Pennymac went smoothly considering how very busy they have been. Ivonne Cordero always got back to me in a very timely manner and followed up on every question I had. Overall I had a great experience and I saved a ton of money! Thank you! 

Beatriz R. 

on Birdeye

5 years ago

All the process to restructure my mortgage was simple, fast and clear. Thank you. 

CARRIE K. 

on Birdeye

5 years ago

I was a nervous wreck, feeling like I wasn't capable of doing anything on my own since becoming a widow last year. I desperately needed to lower my house payment so I thought it couldn't hurt to ask for a r I was very pleasantly surprised at how easy this major milestone was to accomplish with the Pennymac team by my side. My late husband always took care of these matters so I felt like there was so much I just didn't understand but my team explained everything very concisely at me at ease. 

James E. 

on Birdeye

5 years ago

Great user experience and completeness! I have been with PennyMac for several years and they have always been top notch. They offered great rates for Veterans with the Rate Renewal for VA loans and I took advantage of it and couldn't be happier. I would recommend them to anyone. 

Jacqueline W. 

on Birdeye

5 years ago

N/A 

RICHARD H. 

on Birdeye

5 years ago

Easy refinance, Marisol Torres helped me a great deal. The process went smoothly and was a pleasant experience