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PENNYMAC
- Mortgage Lenders
- Pasadena, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Refi process went smoothly
Sarahi was wonderful. Pleasant, informed, responsive, and she laughed at all my jokes🤣.
This process was so easy from beginning to end. It was simple and straightforward and it felt great to let our house work for us! We paid off both vehicles and a loan since yesterday. I highly recommend looking into a refi and checking your options.
Smoothest refi I've ever done! Elizabeth made it a perfect experience!
It took 2 months! I also got emails sent to me that weren’t meant for me (another client). It was completely disorganized and needs to be improved.
I’d like to first say that after the initial start of the process things went very smoothly. At first, there was some bumps and miss communication that prevented us from moving forward, but after escalating this to a supervisor, the issues were addressed and our process for moving forward started again and very much in a positive way. My Mac team did contact us and we did send an email to the Mac team regarding a question we had; this question was never answered. That said, we are very pleased.
Everyone was very helpful. Explanations were clear. They checked in with me regularly
The M.A.C Team was very efficient from the Loan Officer thru to the Closing person. Seamless closing!! Qudos to Mr Renzi and Mr Hermes. Thanks for awesome customer service!!! Both are excellent assets to PennyMac.
Being very busy, I’m sure, there was a lag in communication. However once in contact everyone was very helpful. Thank you.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 3,385 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.