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251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Refi process went smoothly
Sarahi was wonderful. Pleasant, informed, responsive, and she laughed at all my jokes🤣.
This process was so easy from beginning to end. It was simple and straightforward and it felt great to let our house work for us! We paid off both vehicles and a loan since yesterday. I highly recommend looking into a refi and checking your options.
Smoothest refi I've ever done! Elizabeth made it a perfect experience!
It took 2 months! I also got emails sent to me that weren’t meant for me (another client). It was completely disorganized and needs to be improved.
N/A
The M.A.C Team was very efficient from the Loan Officer thru to the Closing person. Seamless closing!! Qudos to Mr Renzi and Mr Hermes. Thanks for awesome customer service!!! Both are excellent assets to PennyMac.
Being very busy, I’m sure, there was a lag in communication. However once in contact everyone was very helpful. Thank you.
It was good. Just took a really long time and had to keep sending my paystub because it took so long. And info were request that didn’t make sense at time. But we got it done. That’s the main goal.
PENNYMAC has a 4.5 star rating with 3,385 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.