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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,399 reviews
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Cory P.'s profile image
Cory P. 
on Birdeye

4 years ago

Everything went smooth. It was all laid out for us and an overall easy process. 

Erik E.'s profile image
Erik E. 
on Birdeye

4 years ago

Painless experience. 

ALLAN F.'s profile image
ALLAN F. 
on Birdeye

4 years ago

Some issues with not wanting an escrow for taxes and insurance but Juan kept working to get it resolved. 

Carl R.'s profile image
Carl R. 
on Birdeye

4 years ago

Quick, painless, responsive to requests 

MARY R.'s profile image
MARY R. 
on Birdeye

4 years ago

For the most all was very good. The response to my questions (emails) was slow. Alll and all it went well. One suggestion, with people working remotely, their phone numbers when calling clients should reflect they are calling from PennyMac. UNKNOWN calls go unanswered most often at least with me. Thank you. 

ANNETTE N.'s profile image
ANNETTE N. 
on Birdeye

4 years ago

We were extremely pleased with our experience through our loan process. Sarah and all the staff were very professional, knowledgeable and kind. We have to say, it was the easiest closing we have ever done. 

CRAIG B.'s profile image
CRAIG B. 
on Birdeye

4 years ago

The efficiency and prompt service was greatly appreciated.  

CALEB M.'s profile image
CALEB M. 
on Birdeye

4 years ago

My experience with Penny Mac has been nothing short of exceptional. 

RICHARD PETER O.'s profile image
RICHARD PETER O. 
on Birdeye

4 years ago

Gary was very informative and went the extra mile to get us the best deal. The online process was very efficient. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,399 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.