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PENNYMAC
- Mortgage Lenders
- Pasadena, CA
About this business
Location details
251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The process was very easy and smooth. From the time of my application to close went faster than expected. The My loan officer explained my options and helped select the best one for me. My loan specialist was excellent. He explained next steps and provided frequent updates regarding my loan. The Pennymac Team took the stress and worry out of the process. I highly recommend Pennymac for your mortgage or refinance needs.
Painless experience.
- so many different people were contacting me regarding the loan. I didn't know who to contact for what. - was hoping that b/c we were keeping the same mortgage company that this whole process would be a lot easier than it was.... but it wasn't - didn't realize that there would be closing costs again just for refinancing - employees on the west coast should be more considerate of when they are calling people on the east coast. We would get phone calls sometimes after 9pmEST
Quick, painless, responsive to requests
For the most all was very good. The response to my questions (emails) was slow. Alll and all it went well. One suggestion, with people working remotely, their phone numbers when calling clients should reflect they are calling from PennyMac. UNKNOWN calls go unanswered most often at least with me. Thank you.
We were extremely pleased with our experience through our loan process. Sarah and all the staff were very professional, knowledgeable and kind. We have to say, it was the easiest closing we have ever done.
The efficiency and prompt service was greatly appreciated.
My experience with Penny Mac has been nothing short of exceptional.
Gary was very informative and went the extra mile to get us the best deal. The online process was very efficient.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 3,386 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.