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PENNYMAC

4.5

About this business

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,385 reviews
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Tony N.'s profile image
Tony N. 
5 years ago

Very professional and easy to work with. 

BETTY B.'s profile image
BETTY B. 
5 years ago

Everyone was very helpful. Explanations were clear. They checked in with me regularly 

DEBBIE-ANN A.'s profile image
DEBBIE-ANN A. 
5 years ago

The M.A.C Team was very efficient from the Loan Officer thru to the Closing person. Seamless closing!! Qudos to Mr Renzi and Mr Hermes. Thanks for awesome customer service!!! Both are excellent assets to PennyMac. 

Nathaniel W.'s profile image
Nathaniel W. 
5 years ago

Being very busy, I’m sure, there was a lag in communication. However once in contact everyone was very helpful. Thank you. 

PETER O.'s profile image
PETER O. 
5 years ago

It was good. Just took a really long time and had to keep sending my paystub because it took so long. And info were request that didn’t make sense at time. But we got it done. That’s the main goal. 

Guy L.'s profile image
Guy L. 
5 years ago

It was incredibly easy to work with them and it was a great experience. 

Jacquelyn G.'s profile image
Jacquelyn G. 
5 years ago

The home refinance process was very efficient, clean and painless. I was well informed from initial inquiry. I refinanced with PennyMac twice now. The first experience was good . . . but it has gotten even better over time. 

Tracy B.'s profile image
Tracy B. 
5 years ago

My experience with getting my loan approved was efficient and fast! Hassle and stress free! The loan agent was always available and ensured my calls were returned every time I requested assistance. This was an amazing experience and I am grateful I chose PennyMac! Sincere Thanks to all on the PennyMac Loan Services Team! 

KYLE B.'s profile image
KYLE B. 
5 years ago

Clear communication and time frame 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,385 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.