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PENNYMAC
- Mortgage Lenders
- Pasadena, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
It was great in the respect that we did not have to leave our home to transact our business! All the information was clearly communicated by email and phone conversations and that made things more relaxed for us! We will look to PennyMac again if the need should arise for future mortgage financing.
Communication was delayed with no direct email contact given and seemed to filter through an automated mailbox. My last communication with Jennifer was not responded to - maybe because after our loan closed communication is no longer required? I was following up on a possible refund of prorated mortgage payment that she had mentioned. Also, there was confusion with duplicate requests for docs and the online portal was not intuitive with duplicate docs displaying and status not updating.
Very friendly and knowledgeable !
Na
Much better experience than previous lender.
The process went smoothly from beginning to end. The closing date was earlier than projected. Frankie was very responsive and knowledgeable. Thanks again.
The whole Penny Mac TEAM was great
Very prompt and courteous from the first call to request the refi to signing with the notary. I could not have been treated and better! Thank you!!!
I have a great and smooth refinancing experience with PennyMac! Jennifer my team leader was on top my closing process, very professional service!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 3,385 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.