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PENNYMAC
- Mortgage Lenders
- Pasadena, CA
About this business
Location details
251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
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It was the best experience I ever had
Excellent customer service
Very competitive staff, straightforward, courteous and knowledgeable. We always felt secure that everything was working Smoothly. They answered all our questions and clarify our doubts didn't matter how simple or complicated were. In our case we only trust PennyMack diligent personnel.
N/A
I understand you are busy with refinancing right now. I was told we would close in July. I closed a month later with nothing more than an email saying it’s waiting for underwriting. I emailed asking what is taking so long mid August and never received a reply.
Everything was smooth and easy
Yes, you need to improve the lines of communication with in your organization. Lack of communication between PennyMac employees as well as the title company. Constant making myself available for closing and PennyMac kept missing the mark.
Everything went smooth. It was all laid out for us and an overall easy process.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 3,386 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.