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PENNYMAC

4.5

About this business

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,385 reviews
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KEVIN K.'s profile image
KEVIN K. 
6 years ago

The process took an extremely long time. We kept receiving the same emails. Once we questioned the time frame and losing our rate, suddenly everything moved quickly. Not a fan of the email system because we never received responses to our emails when we had questions or concerned. 

PAULITA V.'s profile image
PAULITA V. 
6 years ago

Everything went will, we had a great experience with everyone that we work with, and we are so happy that things came out perfect. Thank you so much for everything. 

Jason M.'s profile image
Jason M. 
6 years ago

professional, down to earth, caring service for a first time refinance during hard times. 

Karl Contreras J.'s profile image
Karl Contreras J. 
6 years ago

This process was smooth. 

MARC W.'s profile image
MARC W. 
6 years ago

My experience overall is great. All my questions are addressed in timely fashion. I would recommend PennyMac to friends and relatives. 

ALEJANDRO Cruz J.'s profile image
ALEJANDRO Cruz J. 
6 years ago

Overall experience was perfect. This is my third loan with them and it has always been a streamline process. I will continue to use them in the future. 

Thomas T.'s profile image
Thomas T. 
6 years ago

As an existing customer, I thought things should go fairly easy, able to use the existing appraisal from December, rate reduction, no cash. The process of communicating to your assigned loan specialist during the process was not robust, not because of the specialist. In my opinion, it's due to the process. 

JEFFREY S.'s profile image
JEFFREY S. 
6 years ago

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Wendell L.'s profile image
Wendell L. 
6 years ago

Attention to detail, good communication, excellent loan terms, smooth transition, timely and efficient closing 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,385 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.