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251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The process took an extremely long time. We kept receiving the same emails. Once we questioned the time frame and losing our rate, suddenly everything moved quickly. Not a fan of the email system because we never received responses to our emails when we had questions or concerned.
Everything went will, we had a great experience with everyone that we work with, and we are so happy that things came out perfect. Thank you so much for everything.
professional, down to earth, caring service for a first time refinance during hard times.
This process was smooth.
My experience overall is great. All my questions are addressed in timely fashion. I would recommend PennyMac to friends and relatives.
Overall experience was perfect. This is my third loan with them and it has always been a streamline process. I will continue to use them in the future.
As an existing customer, I thought things should go fairly easy, able to use the existing appraisal from December, rate reduction, no cash. The process of communicating to your assigned loan specialist during the process was not robust, not because of the specialist. In my opinion, it's due to the process.
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Attention to detail, good communication, excellent loan terms, smooth transition, timely and efficient closing
PENNYMAC has a 4.5 star rating with 3,385 reviews.
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.