This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Pasadena, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The process took an extremely long time. We kept receiving the same emails. Once we questioned the time frame and losing our rate, suddenly everything moved quickly. Not a fan of the email system because we never received responses to our emails when we had questions or concerned.
Everything went will, we had a great experience with everyone that we work with, and we are so happy that things came out perfect. Thank you so much for everything.
The process was smooth and quick. Mrs Frazier kept me informed and did an excellent job all around.
This process was smooth.
My experience overall is great. All my questions are addressed in timely fashion. I would recommend PennyMac to friends and relatives.
Overall experience was perfect. This is my third loan with them and it has always been a streamline process. I will continue to use them in the future.
As an existing customer, I thought things should go fairly easy, able to use the existing appraisal from December, rate reduction, no cash. The process of communicating to your assigned loan specialist during the process was not robust, not because of the specialist. In my opinion, it's due to the process.
.
What made our experience was that of effective and prompt communication and timeliness of the entire process. It was nice to stay with this company as we have never had any discrepancies or quarrels. Thank you Penny Mac team for making this process as easy as possible.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 3,385 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.