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251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great service and fast
Quick and easy to work with.
Richard was on top of things and was a great communicator.
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Not able to reach officer working on my loan, Many different eyes were working and updates were not properly transmitted, Portal loses uploads.
Communication is key, I had to call and email several times to get an update, even when I was told I would get a return call I never did. Rates are great but the service was not. This is my second re-fi with them, I thought the first time was a fluke that I got bad service but I was wrong this is just how they work.
Sarkis and Zandy were very professional and answered questions in a timely manner!!
It was nice working with Penny Mac refinance team! They provided a proficient and reliable service!
Everything was great.
PENNYMAC has a 4.5 star rating with 3,386 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.