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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,399 reviews
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ANGEL Lozano G.'s profile image
ANGEL Lozano G. 
on Birdeye

4 years ago

Great service and fast 

Christopher T.'s profile image
Christopher T. 
on Birdeye

4 years ago

Quick and easy to work with. 

Juan C.'s profile image
Juan C. 
on Birdeye

4 years ago

Very easy process from filing application online to one on one customer service guidance. My PennyMac team were very professional from start to finish. They explained everything in great detail and I was fortunate enough to have a great experience during the refinance process. I highly recommend PennyMac to those looking to refinance. 

STEPHAN L.'s profile image
STEPHAN L. 
on Birdeye

4 years ago

Darnisha and everyone were pleasant professional and competent. 

Lisa C.'s profile image
Lisa C. 
on Birdeye

4 years ago

Richard was on top of things and was a great communicator. 

CLIFTON J.'s profile image
CLIFTON J. 
on Birdeye

4 years ago

v 

Xavier N.'s profile image
Xavier N. 
on Birdeye

4 years ago

Not able to reach officer working on my loan, Many different eyes were working and updates were not properly transmitted, Portal loses uploads.  

FRANK C.'s profile image
FRANK C. 
on Birdeye

4 years ago

Communication is key, I had to call and email several times to get an update, even when I was told I would get a return call I never did. Rates are great but the service was not. This is my second re-fi with them, I thought the first time was a fluke that I got bad service but I was wrong this is just how they work. 

Wilma R.'s profile image
Wilma R. 
on Birdeye

4 years ago

Communication and service was outstanding! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,399 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.