PENNYMAC

BUTLER PETERSON I. 

on Birdeye

5 years ago

Everything was fast and easy I closed quicker than I thought I was very pleased with the process. 

Girmay A. 

on Birdeye

5 years ago

They did a great job. 

BRENT K. 

on Birdeye

5 years ago

Improve your communication with the clients. Let them know that you received the documents and tell them where you are with the process. 

ROBERT L. 

on Birdeye

5 years ago

I truly had no issues with Zandy. She quickly responded to my questions. However, the closing documents that I discussed with Angel and what was presented to my wife and myself were slightly different as the amount of refund we were getting changed each time the document was touched. Also, the documents that Zandy and Angel could see never reflected to what I saw when I received a secure link from the closing team. 

RICHARD Welsh J. 

on Birdeye

5 years ago

We recently bought a new home in September 2019 and financed with PennyMac, when the pandemic hit and interest rates went low, we decided to refinance our mortgage with PennyMac. Super Easy!!!!! We phoned for information, all was totally and clearly explained. We started the process and within a month all the papers were signed and we were on to a new mortgage and $200.00 less a month mortgage payment!! The notary came to our home, we sat outside, and signed all the paperwork:) Thank you:):) 

PAUL Z. 

on Birdeye

5 years ago

Not happy 

Kraig J. 

on Birdeye

5 years ago

Guided me through the process and made things easy to understand. 

MARIO D. 

on Birdeye

5 years ago

The process was extremely friendly and all of the individuals involved were really helpful. My last mortgage lender was a nightmare and I was really surprised how easy PennyMac made the process for me. 

JOSE B. 

on Birdeye

5 years ago

Loan officer never returned my telephone calls. One loan rep wasn’t very pleasant either.