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PENNYMAC
- Mortgage Lenders
- Pasadena, CA
About this business
Location details
251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Process was easy. Seemed to move very quick considering the covid 19 issues.
Just checking with your own people to get documents already sent. When requesting documents be accurate and clear as to what was needed and respond accurately when contacted by phone. You returning phone calls,not someone else. When it’s a refinance with the same company several documents were in your system but you didn’t bother to look. Doing refinance thru the computer will never again be done by me.
My Loan Officer is very knowledgeable and very prompt in answering all the questions that I had. I would like to take this opportunity to thank the M.A.C. team for helping me undergo on this refinancing process especially to Sarah Guevara.
Yvonne was just very helpful.
I truly had no issues with Zandy. She quickly responded to my questions. However, the closing documents that I discussed with Angel and what was presented to my wife and myself were slightly different as the amount of refund we were getting changed each time the document was touched. Also, the documents that Zandy and Angel could see never reflected to what I saw when I received a secure link from the closing team.
We recently bought a new home in September 2019 and financed with PennyMac, when the pandemic hit and interest rates went low, we decided to refinance our mortgage with PennyMac. Super Easy!!!!! We phoned for information, all was totally and clearly explained. We started the process and within a month all the papers were signed and we were on to a new mortgage and $200.00 less a month mortgage payment!! The notary came to our home, we sat outside, and signed all the paperwork:) Thank you:):)
Not happy
Guided me through the process and made things easy to understand.
Loan officer never returned my telephone calls. One loan rep wasn’t very pleasant either.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 3,385 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.