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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,399 reviews
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Nancy G.'s profile image
Nancy G. 
on Birdeye

4 years ago

Great experience from start to finish. Great communication! 

TERRI C.'s profile image
TERRI C. 
on Birdeye

4 years ago

Great team, made the process very easy and enjoyable. 

Chase W.'s profile image
Chase W. 
on Birdeye

4 years ago

I love my Penny Mac family 

Jennifer N.'s profile image
Jennifer N. 
on Birdeye

4 years ago

Some things were not communicated as well as it should have. I had asked to close in 30 days but that did not take place. Emails were not answered in a timely manner 

JOSEPH D.'s profile image
JOSEPH D. 
on Birdeye

4 years ago

There were a couple of repeated questions, and under some circumstances, I'd prefer to have questions answered over the phone right away. But, overall, very good. 

IAN G.'s profile image
IAN G. 
on Birdeye

4 years ago

very easy and very fast. The penny mac team made this a very pleasent process. thank you 

DEREK O H.'s profile image
DEREK O H. 
on Birdeye

4 years ago

Over all everything went well. Communication could always be better take note on previous conversations so not to speak on the same topics multiple times 

KENNETH J.'s profile image
KENNETH J. 
on Birdeye

4 years ago

From my request to refinance to closing ALL went very smooth and well. 

MARK S.'s profile image
MARK S. 
on Birdeye

4 years ago

Even with covid-19 happening and an unexcepted medical emergency on our side, Deborh was great. She worked with our needs and our timing. Thanks for everything! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,399 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.