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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,399 reviews
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Wesley E.'s profile image
Wesley E. 
on Birdeye

4 years ago

My experience was great. I needed to travel in the process of the loan but PennyMac accommodated my dislocation greatly. 

JOHN M.'s profile image
JOHN M. 
on Birdeye

4 years ago

Linda was very courteous and kept us informed multiple times throughout the process. 

CHARLES Harris I.'s profile image
CHARLES Harris I. 
on Birdeye

4 years ago

Very helpful and made the process easy. 

Kristen B.'s profile image
Kristen B. 
on Birdeye

4 years ago

Richard was absolutely fantastic- especially considering the unusual circumstances with the shutdowns. He went way above and beyond to ensure that everything was very clear and that I received timely replies. 

MATTHEW B.'s profile image
MATTHEW B. 
on Birdeye

4 years ago

Service was excellent - closed sooner than planned 

Leonard H.'s profile image
Leonard H. 
on Birdeye

4 years ago

it was a much slower process than given to expect as well as never a complete timeline tor answer to expect return of money in escrow. in retrospect i believe we should have been able to receive a lower interest as well.  

DAVID M.'s profile image
DAVID M. 
on Birdeye

4 years ago

Second loan wit penny Mac. Great service and easy process 

TRUPTI J.'s profile image
TRUPTI J. 
on Birdeye

4 years ago

This is my second loan with PennyMac Loan Services, and I like being with them. 

Jason M.'s profile image
Jason M. 
on Birdeye

4 years ago

professional, down to earth, caring service for a first time refinance during hard times. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,399 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.