PENNYMAC's cover image

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,388 reviews
Select a rating
Thomas T.'s profile image
Thomas T. 
5 years ago

As an existing customer, I thought things should go fairly easy, able to use the existing appraisal from December, rate reduction, no cash. The process of communicating to your assigned loan specialist during the process was not robust, not because of the specialist. In my opinion, it's due to the process. 

Wendell L.'s profile image
Wendell L. 
5 years ago

Attention to detail, good communication, excellent loan terms, smooth transition, timely and efficient closing 

Douglas H.'s profile image
Douglas H. 
5 years ago

All of our questions were answered quickly. Every step was thoroughly explained. Everyone we dealt with was courteous. 

Luis A.'s profile image
Luis A. 
5 years ago

I like the fact that it was a smooth process. That helped save time. 

GARY D.'s profile image
GARY D. 
5 years ago

DeBorah was very friendly, knowledgeable, helpful and totally professional. She was great to work with and everything went very smoothly with her guidance and shepherding. 

Tonzanhea J.'s profile image
Tonzanhea J. 
5 years ago

My PennyMac Team took care of all my needs for my cash out refinance. 

Kiel H.'s profile image
Kiel H. 
5 years ago

Everyone took the time to communicate with me directly and answered all my questions. 

Stuart F.'s profile image
Stuart F. 
5 years ago

Professional and helpful at every phase of the process. 

MARIO R.'s profile image
MARIO R. 
5 years ago

Easy fast and simple process! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,388 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.