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251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
My Loan Officer is very knowledgeable and very prompt in answering all the questions that I had. I would like to take this opportunity to thank the M.A.C. team for helping me undergo on this refinancing process especially to Sarah Guevara.
Yvonne was just very helpful.
Your representatives need to have better communication with your customers.
Since my original mortgage was with pennymac It was very easy to close. I was offered a slightly better rate by other companies, however, I didn't want to start submitting documents to them. You had all the information on hand and expedited the loan. Every one I dealt with was very friendly and professional.
Awesome experience.
Convenient and all employees I dealt with were courteous and responsive. Also, the document and signing process was smooth. Ty our notary was great too. The process was slower than expected but I believe that was because of the volume of loan activity right now. Overall we’re happy with the outcome.
Excellent service.
Clear and consistent communication, always letting me know the current status and what was coming up. I wasn't surprised by anything, everything was following a set schedule baseline, very appropriate and on-time. Maintain these high standards for customer service!
i was very satisfied with everything
PENNYMAC has a 4.5 star rating with 3,385 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.