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PENNYMAC

4.5

About this business

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,386 reviews
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Girmay A.'s profile image
Girmay A. 
6 years ago

They did a great job. 

Graham F.'s profile image
Graham F. 
6 years ago

Your representatives need to have better communication with your customers. 

LaTonya E.'s profile image
LaTonya E. 
6 years ago

Awesome experience. 

BRENT K.'s profile image
BRENT K. 
6 years ago

Improve your communication with the clients. Let them know that you received the documents and tell them where you are with the process. 

STACEY L.'s profile image
STACEY L. 
6 years ago

Convenient and all employees I dealt with were courteous and responsive. Also, the document and signing process was smooth. Ty our notary was great too. The process was slower than expected but I believe that was because of the volume of loan activity right now. Overall we’re happy with the outcome. 

MARIO D.'s profile image
MARIO D. 
6 years ago

The process was extremely friendly and all of the individuals involved were really helpful. My last mortgage lender was a nightmare and I was really surprised how easy PennyMac made the process for me. 

JOSE B.'s profile image
JOSE B. 
6 years ago

Loan officer never returned my telephone calls. One loan rep wasn’t very pleasant either. 

GREGORY P.'s profile image
GREGORY P. 
6 years ago

Excellent service. 

BRUCE M.'s profile image
BRUCE M. 
6 years ago

i was very satisfied with everything 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,386 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.