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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,399 reviews
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ELPIDIO R.'s profile image
ELPIDIO R. 
on Birdeye

4 years ago

My Loan Officer is very knowledgeable and very prompt in answering all the questions that I had. I would like to take this opportunity to thank the M.A.C. team for helping me undergo on this refinancing process especially to Sarah Guevara. 

JOHN L.'s profile image
JOHN L. 
on Birdeye

4 years ago

Yvonne was just very helpful. 

Graham F.'s profile image
Graham F. 
on Birdeye

4 years ago

Your representatives need to have better communication with your customers. 

NORMAN L.'s profile image
NORMAN L. 
on Birdeye

4 years ago

Since my original mortgage was with pennymac It was very easy to close. I was offered a slightly better rate by other companies, however, I didn't want to start submitting documents to them. You had all the information on hand and expedited the loan. Every one I dealt with was very friendly and professional. 

LaTonya E.'s profile image
LaTonya E. 
on Birdeye

4 years ago

Awesome experience. 

STACEY L.'s profile image
STACEY L. 
on Birdeye

4 years ago

Convenient and all employees I dealt with were courteous and responsive. Also, the document and signing process was smooth. Ty our notary was great too. The process was slower than expected but I believe that was because of the volume of loan activity right now. Overall we’re happy with the outcome. 

GREGORY P.'s profile image
GREGORY P. 
on Birdeye

4 years ago

Excellent service. 

STEPHEN G.'s profile image
STEPHEN G. 
on Birdeye

4 years ago

Clear and consistent communication, always letting me know the current status and what was coming up. I wasn't surprised by anything, everything was following a set schedule baseline, very appropriate and on-time. Maintain these high standards for customer service! 

BRUCE M.'s profile image
BRUCE M. 
on Birdeye

4 years ago

i was very satisfied with everything 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,399 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.