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251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Easy process with great support! Refinancing was gone faster than I expected it to be.
Communication was incredibly poor on the part of pennymac representatives, primarily Martha Masuda. She would send me emails with what appeared to be computer generated emails asking for rendundant information that I had already provided to Nathan or where the text was vague that it was difficult to understand what she was trying to say. I've purchased other homes where I dealt with one person the entire time. That made things a lot easier. Dealing with random representatives who are unfamiliar
Prompt, helpful, and closed on the loan faster than expected.
Muy bueno
Very considerate and accurate, their Say Do Ratio was exactly as it was said to be. If we had question we got answers, and quickly completed.
You were fast at accruing my loan
Our refinance from PennyMac to PennyMac was seamless and effortless. Everything was done quickly and all our questions were answered in a timely manner.
Personable representatives kept in constant communication. Made the process easy
The PennyMac team was helpful as they walked us through the refinance process. They answered my questions completely.
PENNYMAC has a 4.5 star rating with 3,388 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.