PENNYMAC

STEPHEN Krause J. 

on Birdeye

6 years ago

My initial contact with Angel Potts was outstanding. The VA loan rate she got me was fantastic and she was very helpful at the outset. Zandy Valadez also did a great job. I think due to the pandemic things moved very slowly and there was some significant confusion over the flood insurance on my property....multiple times I had to resend documentation from my HOA that my flood insurance was covered by them and not part of my personal property insurance. That was frustrating. 

JAMES ABEL I. 

on Birdeye

6 years ago

The communication process started out well. Once the loan was approved and moved into the final stages, it took quite a day for each request I needed to make. I had called to speak with the loan officer and talked to one on her team as the authorization for eSign had failed and was informed that only my wife needed to hand sign, ended up I needed to hand sign as well. I also requested that my work number not be the one called and verified the number to call while on the phone, still received 

Carmen N. 

on Birdeye

6 years ago

The Process took a little longer than they had expected it to. Other than that everybody at penny Mac was great. 

PAUL H. 

on Birdeye

6 years ago

My loan representative was very professional the whole process was very easy for us. I would definitely recommend Pennymac. Thank you! 

REBECCA M. 

on Birdeye

6 years ago

We loved Shauntelle our initial contact and our closing agent Linda! They were so knowledgeable and yet personable. They represent PennyMac extremely well. 

James C. 

on Birdeye

6 years ago

Very pleasant experience! 

RODNEY L. 

on Birdeye

6 years ago

Fast, precise, fair, and easy 

Gerald Carey J. 

on Birdeye

6 years ago

Penny Mac provided great service and had been really easy to use. 

RICHARD F. 

on Birdeye

6 years ago

Our loan was quick and easy. We save $166 per MONTH!! Thank you Penny Mac