PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,399 reviews
Select a rating
Stephen A.'s profile image
Stephen A. 
on Birdeye

4 years ago

This was my 3rd loan with PennyMac, I wouldn't go anywhere else. Easier process than others I've use in the past. Fast dependable service, Very professional. Give them a try tell them Stephen August sent you! 

NARCISO B.'s profile image
NARCISO B. 
on Birdeye

4 years ago

Customer service was great, we were always updated on our loan process. The overall loan process was very quick despite our current situation Covid 19. We are very pleased and happy with Penny Mac Loan processing dept. Richard was always in contact with us and we want to thank him and everyone that helped us. 

Jared G.'s profile image
Jared G. 
on Birdeye

4 years ago

Smooth process 

John Hohlbauch I.'s profile image
John Hohlbauch I. 
on Birdeye

4 years ago

Very friendly staff, always willing to answer any questions. 

James S.'s profile image
James S. 
on Birdeye

4 years ago

Our experience was great. The closing date was surprisingly scheduled earlier than we expected. We thought it would be done in June. The closing process was held here in our home, which was highly appreciated by my spouse. The closing process was shorter than we anticipated, 

MICHELLE B.'s profile image
MICHELLE B. 
on Birdeye

4 years ago

Very smooth process. My only complaint was my appt. to sign the papers. No confirmation, and the person was late, so I was unsure if we were still on since everything was so automated. Everything was very professional and easy. 

Omama Y.'s profile image
Omama Y. 
on Birdeye

4 years ago

From the beginning to the end of the closing process, everything went smoothly. Our loan officer dahlia it was great, and she kept us informed about the next steps. Glad to be a penny mac customer. 

Frank M.'s profile image
Frank M. 
on Birdeye

4 years ago

Our refinance went perfectly. Everyone we had the pleasure of dealing with with was very professional and friendly. Everything was done in a timely manner and the communication was great. I would definitely recommend working with Penny Mac. 

Khoa D.'s profile image
Khoa D. 
on Birdeye

4 years ago

Jennifer worked diligently to process my loan. I very much liked working with her. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,399 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.