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251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Communication between all your staff. I talked to approximately 6 different people and never got the same answer. I was told not to submit vehicle statements the was told to submit them and then asked why I submitted the documents. No one talked to each other and got asked to submit documents I already did weeks prior. At closing, I had to pay an addition $590 for credit card debt I paid off but no one checked and it was in my closing documents. There are more problems I had.
Thank you for the chance to refinance our house we appreciate it
We enjoyed the updates we received throughout the process. Everything was done as PennyMac informed us from the beginning. Thank you
We had a great experience with Penny Mac! Highly recommend Penny Mac! Great assistance!
Great experience with a knowledgeable staff. Any questions were promptly addressed.
A great experience. Very fast.
From the beginning to the finish, with my refinance application, PennyMac had control at all times requesting the information needed from me until the signing. Their Notary was an example of their professionalism, she deserves our appreciation, thank you.
Smooth easy refinance process
THE LOAN PROCESS WAS WAS VERY SIMPLE AND MOVED RAPIDLY TO CLOSURE.
PENNYMAC has a 4.5 star rating with 3,386 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.