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PENNYMAC
- Mortgage Lenders
- Pasadena, CA
About this business
Location details
251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Fast and easy. Very pleasant and knowledgeable .
two different agents saying different things one not knowing about the loan tried calling but couldn't get that person on the phone and their secretary said that she will answer my problem didn't get a call back until end of loan and then still wrong information so she had to contact original person who I talked with in the beginning and then he called me back with the correct answer.
Excellent service! All of our questions and concerns were answered promptly. The entire process was made easy and pain free. Highest recommendations!
The agents I worked with were excellent and willing to work with you.
.
Martha Masuda was not pleasant to work with at all. I was almost exclusively assisted by Dennis Wang who was absolutely Phenomenal!!! He went above and beyond to take care of everything for me. This review is for his hard work not hers. She had a bad attitude and I would never want to work with her again.
Simple, fast and efficient. the response time for inquiries can be improved but the current circumstances might play a factor on this. overall a great experience.
Dennis Wang was a lifesaver!!! He was great to work with!
My experience from the start was exceptional and I remember creating my application online, which was easy and simple and getting a call the next from Abigail Wilson the next day. I will never forget when she told me she can beat any other bank’s interest and APR rate. Which she did! Abigail then sent my document to Martha Masuda who she was working alongside. She never hesitated to help me with any question and documents I didn’t understand. She was patient from beginning till the end.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 3,386 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.