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251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Well handled
good experience
N/A
Very helpful throughout loan process. Communicating every step of the way.
Given the extenuating circumstances including the Pandemic and rate environment, the PennyMac team was very pro-active and timely and achieved a < 30 day open-to-close refinance once the process started. Our communications were almost entirely electronic, but went smoothly. We would highly recommend PennyMac.
It was a great experience.
My home refinance with Pennymac went very smoothly. During this time of Covid-19 , I was concerned that everything would be put on hold, but the Pennymac staff kept the ball rolling and my process was executed in a timely manner. The one hiccup, if any, was just verifying my employment because the entire world is working from home right now. But, after a couple of emails, that too was rectified. I am very pleased with my overall experience.
Some of the information and the closing date changed a few times throughout this process given the current COVID 19 situation. I understand communication and correspondence was not ideal, but there was a few times I did not hear back for a week. Management got involved and corrected everything in a timely manner. Glad to recommend and work with Penny Mac in the future.
Everything. Smooth process
PENNYMAC has a 4.5 star rating with 3,385 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.