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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,399 reviews
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Ronald Styer I.'s profile image
Ronald Styer I. 
on Birdeye

4 years ago

Well handled 

Brady L.'s profile image
Brady L. 
on Birdeye

4 years ago

good experience 

ERIN E.'s profile image
ERIN E. 
on Birdeye

4 years ago

N/A 

Rodrigo M.'s profile image
Rodrigo M. 
on Birdeye

4 years ago

Very helpful throughout loan process. Communicating every step of the way. 

Elizabeth W.'s profile image
Elizabeth W. 
on Birdeye

4 years ago

Given the extenuating circumstances including the Pandemic and rate environment, the PennyMac team was very pro-active and timely and achieved a < 30 day open-to-close refinance once the process started. Our communications were almost entirely electronic, but went smoothly. We would highly recommend PennyMac. 

JASON B.'s profile image
JASON B. 
on Birdeye

4 years ago

It was a great experience. 

DENISE M.'s profile image
DENISE M. 
on Birdeye

4 years ago

My home refinance with Pennymac went very smoothly. During this time of Covid-19 , I was concerned that everything would be put on hold, but the Pennymac staff kept the ball rolling and my process was executed in a timely manner. The one hiccup, if any, was just verifying my employment because the entire world is working from home right now. But, after a couple of emails, that too was rectified. I am very pleased with my overall experience. 

Christopher C.'s profile image
Christopher C. 
on Birdeye

4 years ago

Some of the information and the closing date changed a few times throughout this process given the current COVID 19 situation. I understand communication and correspondence was not ideal, but there was a few times I did not hear back for a week. Management got involved and corrected everything in a timely manner. Glad to recommend and work with Penny Mac in the future.  

Diana G.'s profile image
Diana G. 
on Birdeye

4 years ago

Everything. Smooth process 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,399 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.