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PENNYMAC
- Mortgage Lenders
- Pasadena, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everything was great!
Given the extenuating circumstances including the Pandemic and rate environment, the PennyMac team was very pro-active and timely and achieved a < 30 day open-to-close refinance once the process started. Our communications were almost entirely electronic, but went smoothly. We would highly recommend PennyMac.
...
We had a very pleasant experience with the team. From start to finish every agent we talked to was very professional, knowledgeable, and courteous. We closed in a timely manner; even sooner than we expected. Thanks again.
An agent was always readily available and helpful.
Was good
My loan officer Anthony did not reach out to me about my questions on the documents. I emailed several times with no response. It was horrible. I had questions and took me forever to get through on the phone . For someone else to answer my questions. He also told me I would need to bring money to the table when I asked why he said he didn't know. I was very unpleased with his part in the role .
PennyMac was awesome in their customer services when we refinanced our current mortgage with them using the new VA IRRRL when the rates dropped to 2.75% with a low loan points/costs in record speed of 19 days from start to finish! Everyone at PennyMac that worked on the loan was courteous, efficient, helpful and knowledgeable. Plus, their communications with us using emails, phone calls and their website, which was easy to use, were superb making the loan process go at the speed of lightning!
My wife saw that VA interest rates had dropped to 2.75% with low costs if we refinanced with a VA IRRRL. We got calls from many lenders after we put our info into a loan mortgage calculator in late Feb. '20. We started the loan process with a lender who quoted a low cost but never locked us in for a month at which time loan costs increased $10,000 more. We called PennyMac, our current mortgage lender, on 03-30-20, they quoted same rate at much lower cost, locked us in and we closed on 04-17-20.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 3,386 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.