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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,399 reviews
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Alex S.'s profile image
Alex S. 
on Birdeye

4 years ago

It was great that from the loan to application until closing it only took 4 weeks for my cash out refinance. 

Jami B.'s profile image
Jami B. 
on Birdeye

4 years ago

Everything went very well! 

Zackery L.'s profile image
Zackery L. 
on Birdeye

4 years ago

Agents were very kind and helpful. 

Fred Cramer J.'s profile image
Fred Cramer J. 
on Birdeye

4 years ago

Overall a very pleasant experience during these uncertain times. 

Ian T.'s profile image
Ian T. 
on Birdeye

4 years ago

Good experience from start to finish! 

Oral P.'s profile image
Oral P. 
on Birdeye

4 years ago

Richard went above and beyond to contact us and make sure we knew where we were in the process and what to expect. Richard's personal contact during such a major experience was greatly appreciated. Richard made this process very simple! I have already recommended PennyMac to my colleauges who are considering taking advantage of the current market. 

ARTHUR Pillen I.'s profile image
ARTHUR Pillen I. 
on Birdeye

4 years ago

The only problem was the 1st disclosure was calculated incorrectly. Due to the extra time things took, I had to pay a late fee on my April payment. Otherwise everything went smoothly. 

Michael G.'s profile image
Michael G. 
on Birdeye

4 years ago

Thank you for a fast, friendly, and professional experience. 

Colin S.'s profile image
Colin S. 
on Birdeye

4 years ago

Martha did an excellent job managing the complexities of the loan process and took the time to ensure we understood our loan. She was always prompt and helpful when either our realtor or myself needed quick action or information. Martha made us feel like a valued customer who care about future goals. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,399 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.